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Thread: Arnold clark

  1. #1
    Regular Member shan's Avatar
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    Default Arnold clark

    Im off to see the sales guy at arold clark. When i bought the car he told me he would give me 1year Network Q with the car. And i would have all the info sent out to me in two weeks. Well its been a month. I called Network Q and they say the car is not recorded with them.
    I thought i would have trouble as the sales guy was a bit of a wise guy.
    Well lets see what he says when i turn up today.
    From useing this site it seams other people have had trouble with this same company.
    I'll let you guys know the outcome.

  2. #2
    Regular Member david173's Avatar
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    Default

    They'll have told u anything to make u buy the car, now u have it they won't be interested, I had the same problem chasing up after sales promises made when closing the deal. Just push hard and get what you are owed. Good luck

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    Regular Member willc01's Avatar
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    Default

    If you get no joy, block the entrance and protest, surprising how a peaceful protest can make them suddenly listen when they can't get punters in the door.

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    Default

    Shan,

    Thanks for reminding me, had my car 2 months and no paperwork from Network Q.. ..

    Will have to have words...

    Gazza

  5. #5
    Ex Vec-C Admin & Founder Bainie's Avatar
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    Default

    Quote Originally Posted by willc01 View Post
    If you get no joy, block the entrance and protest, surprising how a peaceful protest can make them suddenly listen when they can't get punters in the door.
    Or go for a noisy protest, if you go in when it is busy, and start shouting, usually gets results as well ...



    I was the oposite with my car btw, when I was signing all the gumf he handed me the network Q details, didn`t even know it was network Q till after I had paid for it

  6. #6
    Regular Member shan's Avatar
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    Default

    Well just got back. The sales guy's was off sick so the manager spoke to me.
    He says the car is cover'd but it will take upto 6 weeks for the paper work to come through. Well i didnt get to annoyed which is not like me. Maybe its my jet lag. I just traveled back from Japan yesterday.
    So anyway lets see what happens.

  7. #7
    Regular Member m8internet's Avatar
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    Default

    I had a similar problem with my Vectra, from Arnold Clark
    Most of their stock is NOT Network Q
    If it has a white circular price on the window, it is NOT a Network Q car
    If it has a black rectangular price, clearly showing the Network Q logo, then it is

    What you can do, is ask for the car to be "made" Network Q
    This process does take them a few weeks to process
    Firstly, you pay for the car, and then collect it
    The dealership then receive the money from the finance company
    The dealership then send this payment, with all the forms, to Network Q
    Network Q then send you the pack

    NOTE :
    Network Q cars come with a 12 month warranty
    However, you will be invited to extend this to 24 months for just £250, and this is included in the welcome pack from Network Q
    So if Arnold Clark, or any other dealserhip, off you a warranty extension decline it

    Why do you need it is a Network Q car?
    Arnold Clark sell the car with the balance of VX warranty (if it is under 3 years / 60K miles)?
    Sadly in my case I will use that up, so need an extended warranty
    Not only that, but I would use up the 80K mileage limit on the extended warranty in just 6 months
    I therefore upgraded to the Complete Protection Plan, which includes all servicing and brakes
    The only thing I need to pay for is tyres and exhaust

  8. #8
    Ex Vec-C Admin & Founder Bainie's Avatar
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    Default

    Network Q certainly is a good product. When I bought the Vec it has 2 new front tyres on it, courtesy of the checks done for net q , also brake pads/disks etc are covered, which aren`t on a normal warranty ...

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    Default

    The network q paperwork does not take weeks i bought my car on a saturday was told i could pick it up on Thursday, the paperwork turned up the day before i picked the car up.

  10. #10
    Ex Vec-C Admin & Founder Bainie's Avatar
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    Default

    Mine came within a couple of days as well ..

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