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Thread: HIDS Direct - What a disaster

  1. #1
    Regular Member conman's Avatar
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    Default HIDS Direct - What a disaster

    These guys are a bunch of incompetent clowns. First of I ordered a HID Kit via their Special Delivery and 2 days later I ordered 501 bulbs standard delivery. Well the 501 bulbs have arrived but instead of sending me the 10.95 bulbs they have sent me £3.99 bulbs and instead of sending me the HID Kit Special Delivery they have sent it standard delivery which has yet to arrive even though it was ordered 2 days prior to the 501 bulbs.

    So all in all I have bulbs I don't want nor need and still no HID Kit. Not a very good first sale impression, I will never use this site again. I suppose it's anyone's guess now as to what sort of HID Kit will arrive, probably end up with a toilet seat.
    Last edited by conman; 4th January 2013 at 11:48.

  2. #2
    Regular Member Dan_BlackSRi's Avatar
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    Did you pay extra for the special delivery, I assume you did?

    From what others have said, its basically one man in a warehouse, and not what you might expect.

    For me, there are too many of these posts which says it all about HiDS Direct, IMO.

  3. #3
    Regular Member Angel1368's Avatar
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    i must say i got mine from hids direct and went to pick them up in person and have not had one problem

  4. #4
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    I've had sets for 2 cars without problem. Maybe they have difficulties during busy periods?

  5. #5
    Regular Member conman's Avatar
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    I paid the extra for the Special Delivery. Well I have just received a refund for the wrong bulbs and a refund for the Special Delivery cost. I also gave him the benefit of the doubt and re-ordered the bulbs I need so hopefully he will send the correct order this time, if not then I'll be shopping elsewhere. Still waiting on the Hid Kit, just hope that it's the right one of it ever gets here and with no faults or I'll crack up.

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    Quote Originally Posted by conman View Post
    I will never use this site again.
    Hey, don't blame Vec-C, blame HIDs Direct.

    Before I got my HIDs I did some google homework and gave HIDs Direct a wide birth because of negative comments about them.

    I eventually got mine from www.hids4us.com and was happy with the pre sales advice I got via email answering my questions put to them prior to buying. The delivery was prompt too.

  7. #7
    Regular Member mrk's Avatar
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    Vehicle : vectra hatchback

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    HQ autolighting it was i used a1 service

  8. #8
    VIP-Member Das's Avatar
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    China/Hk for me everytime.

  9. #9
    Regular Member conman's Avatar
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    Quote Originally Posted by Big Dave View Post
    Hey, don't blame Vec-C, blame HIDs Direct
    I'm not talking about VC, common sense tells you I'm p'd off with Hids Direct

    Just out of interest, what is the best bulbs to go for or most common kelvin. I ordered the 4300k as heard they were the best light but looked at the mates 6000k and there is still really good light coming of those.
    Last edited by conman; 4th January 2013 at 21:43.

  10. #10
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    Ive just fitted 4300 bulbs and to be honest, I think id probably go for 5000 or 6000k next time.

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