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Thread: what can i do??

  1. #1
    Regular Member kgsric's Avatar
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    confused what can i do??

    had new windows & doors fitted about a year ago by a local company, anyway still havent received fensa report, i rang them quite afew times but all i get is "it'll b there soon" but it still hasnt arrived. iv contacted my legal cover on my house insurance but they want cash 2 send a legal letter, tried citizens advice but they are only open afew hours a day & cant get out of work, what can i do , who can i contact & where on the net etc can i get advice, any one know???

  2. #2
    Regular Member Scalesy's Avatar
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    Fensa stuff can take awhile but a year seems too long. Your window firm may send them in batches to fensa rather than one by one. Try Fensa direct or if no luck Trading standards. I have had about 3000 certificates to deal with in the last five years!

  3. #3
    Regular Member kgsric's Avatar
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    do u have a address / website / phone number 4 fensa direct? cheers

  4. #4
    Regular Member e.shine's Avatar
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    why wats the problem or do you need it cos your moving or something

  5. #5
    Regular Member kgsric's Avatar
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    im not moving just want it as iv paid 4 it

  6. #6
    Regular Member Scalesy's Avatar
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    http://www.fensa.co.uk/

    See what they have to say!

  7. #7
    Regular Member kgsric's Avatar
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    excellent thanks 4 that scalesy, il wait & c what happens now

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