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Thread: Am I Entitled To

  1. #1
    On a Sabbatical VauxVeteran's Avatar
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    Default Am I Entitled To

    A loan car while mine is repaired?

    It's just over 2 yrs old and in the 3rd yr of warrenty.

  2. #2
    Regular Member Beavis's Avatar
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    pass but my dealer normally sorts a motor out if needed at no extra cost

    whats up with your car????

  3. #3
    On a Sabbatical VauxVeteran's Avatar
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    Head gasket I think.

  4. #4
    Regular Member Caterman's Avatar
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    Vehicle : Signum

    Trim : Elite

    Engine : 3.2 V6

    Year : 05

    Default

    Should get one m8, it's in warranty and a warranty fault so they really can't refuse.

  5. #5
    Regular Member ion's Avatar
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    Yep, I'd demand one in your circumstances VV.

  6. #6
    Regular Member The Doc's Avatar
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    Yeah look in the back of your handbook, it says you have like for like.

  7. #7
    Ex Vec-C Admin & Founder Bainie's Avatar
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    Like for like *lol* Astra VXR in, loan car, citreon C2, I told them where to ram it and got a taxi !!

  8. #8
    Regular Member The Doc's Avatar
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    Size wise mate only. Not engine ya see...

  9. #9
    Regular Member MattB's Avatar
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    There's no legal requirement for a dealership to provide a loan car.

    However, they should pull out all the stops to provide one if your car has suffered a serious failure.

    If the failure is serious enough to constitute a breach of contract (satisfactory quality, fit for purpose etc.) you may be able to claim back reasonable out of pocket expenses. This would include transport (car hire)costs if a loan car was not forthcoming.

    Obviously, this is in proportion to the length of time you have owned the car and could also be affected by your use / maintenance of the vehicle in the meantime.

    Many vehicle warranties do promise a replacement vehicle and you should certainly hold out for one if this is specified in your warranty manual. Such policies often allow a dealership to hire a car for you if no loan cars are available.

  10. #10
    On a Sabbatical VauxVeteran's Avatar
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    They didn't have one available, also got turned down for a lift home as well, but I can't moan, they did take the car in right away, if it's not repaired withing a week then I may have to take advice if they cannot supply me a replacement.

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