User Tag List

Thanks Thanks:  0
Likes Likes:  0
Results 1 to 10 of 10

Thread: Bad paint shop - painting a rear bumper.

  1. #1
    Regular Member
    Join Date
    Sep 2012
    Location
    London
    Problems Posted
    0
    Problems Solved
    0
    Best Answers
    0
    Good Answers
    0
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Vehicle InfoStats

    Vehicle : Vauxhall Vectra


    Engine : Z28NET


    Default Bad paint shop - painting a rear bumper.

    It seemed such an easy thing to do.

    I decided to get parking sensors for my vectra. I ordered the vauxhall fitting kit for £18 so that I would have the template to allow a perfect fit.

    I bought a new used bumper as mine was not in the best condition. I then went to Fleetline in Croydon to get the work done.

    I asked for the bumper to be painted, deformation corrected and two holes to be filled, so looks like new. I supplied the template, 4 caps and 4 sensors. I also gave them my VXR diffuser for painting.

    I was quoted a fair price so accepted.

    I left the items with them and was told they could not give me a timescale to left it for two weeks.

    I called on friday and they was pleased to hear from me. Apparently it had been done some time and they had lost the paperwork.

    I agreed to pop down on Saturday or Monday to collect.

    I went there today and quite frankly disappointed.

    1. They sprayed over the mounting clips for number plate
    2. They sprayed over old number plate fixing stickers
    3. Drilled four holes big enough for the sensors but not the cap or holder (Not to the template spec)
    4. 2 holes not filled and deformation not repaired.

    On the edge of the bumper near the umber plate i can see cracking and old paint.

    The diffuser was okay except it had a small scratch on it.

    When I moaned about the lack of preparation, was told the estimator was on leave and they would call me.

    I left it till late afternoon. When eventually the general manager called.

    I tried to explain my concerns, i.e the drill holes not the right size and not as per the template. The lack or preparation (i.e painting over clips and stickers) and the two small bumpers holes not filled. He stated the holes would be fine as they will be covered by a nameplate unless i use a non standard number plate (but as he reminded me, would be illegal!) I mentioned the rippling on the edge which could be seen through the paint. He then stated that the bumper needed a repair as opposed to painting. He then referred to us having an 'adult' conversation and that last year they did 10 million. I asked him why he kept refering to adult conversation and was promptly informed I either "take it away now and deal with it"or wait a week and have a meeting with him and the estimator. He was unwilling to listen that I just want the holes filled, correct the parking sensor holes and sort out the deformities as agreed.

    Well I have a meeting next week and no doubt he will remain arrogant and will get nowhere.

    Their website states"We take pride in our reputation for getting our customers’ ‘mobile assets’ back on the road by ensuring all vehicles are expertly restored to their original condition quickly and to the highest possible standards."



  2. #2
    Regular Member 06sri's Avatar
    Join Date
    May 2012
    Location
    northumberland
    Problems Posted
    0
    Problems Solved
    0
    Best Answers
    0
    Good Answers
    0
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Vehicle InfoStats





    Default

    please record this conversation, it may proove helpfull and will protect you, if your not happy then do not pay, or if you need to pay to get your bumper, then use a credit card.

    hope it is all sorted to your satisfaction as it should be.

  3. #3
    East Midlands - Regional Organiser new boy's Avatar
    Join Date
    Nov 2010
    Location
    lincs
    Problems Posted
    0
    Problems Solved
    0
    Best Answers
    0
    Good Answers
    0
    Post Thanks / Like
    Mentioned
    58 Post(s)
    Tagged
    0 Thread(s)
    Vehicle InfoStats

    Vehicle : Exclusive

    Trim : Vxr half leather

    Engine : 1.9 cdti

    Year : 56

    Default

    If youre not happy dont pay or get them to redo the bumper till youre happy.

  4. #4
    Regular Member Caveman_nige's Avatar
    Join Date
    Jun 2009
    Location
    South Coast
    Problems Posted
    0
    Problems Solved
    0
    Best Answers
    0
    Good Answers
    0
    Post Thanks / Like
    Mentioned
    4 Post(s)
    Tagged
    1 Thread(s)
    Vehicle InfoStats

    Vehicle : Vectra and a Signum

    Trim : top of the line in both

    Engine : Z18XE,Z19DTH,Z20NET

    Year : 2006

    Default

    typical bad service we see in this country these days... it winds me up, they can put any crap they like on their websites, it means nothing. I hope you took before and after pics. See how it goes next week mate, if they are still playing cowboys you can see if BBC Watchdog are interested...

  5. #5
    Regular Member 06sri's Avatar
    Join Date
    May 2012
    Location
    northumberland
    Problems Posted
    0
    Problems Solved
    0
    Best Answers
    0
    Good Answers
    0
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Vehicle InfoStats





    Default

    agree you go to a trade for a job to be done and no doubt spend good money, they then fail to do what you have paid for or do it in a bad way, then when you complain they try to blame you and palm you off, this needs to stop and the customer stand up for themselfs - thats why the most important thing is to always pay with a credit card,which gives you section 75 protection.

  6. #6
    Regular Member
    Join Date
    Jun 2008
    Location
    South east
    Problems Posted
    0
    Problems Solved
    0
    Best Answers
    0
    Good Answers
    0
    Post Thanks / Like
    Mentioned
    1 Post(s)
    Tagged
    0 Thread(s)
    Vehicle InfoStats





    Default

    "Adult conversation"? Tell him if he wants an adult conversation he should ring a premium rate sex line.

  7. #7
    Regular Member 06sri's Avatar
    Join Date
    May 2012
    Location
    northumberland
    Problems Posted
    0
    Problems Solved
    0
    Best Answers
    0
    Good Answers
    0
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Vehicle InfoStats





    Default

    lol your quick

  8. #8
    Regular Member
    Join Date
    Sep 2012
    Location
    London
    Problems Posted
    0
    Problems Solved
    0
    Best Answers
    0
    Good Answers
    0
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Vehicle InfoStats

    Vehicle : Vauxhall Vectra


    Engine : Z28NET


    Default

    Quote Originally Posted by 06sri View Post
    lol your quick
    I have sent an email to the Chief exec, cc'ed the goodgarage guide and the BSI as they have a kitemark

    Fingers crossed. All I want is a decent paintjob!

  9. #9
    Regular Member rozzer2006's Avatar
    Join Date
    Jun 2009
    Location
    Glasgow
    Problems Posted
    0
    Problems Solved
    0
    Best Answers
    0
    Good Answers
    0
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Vehicle InfoStats

    Vehicle : vectra

    Trim : VXR

    Engine : 2.8 v6 Turbo

    Year : 2008

    Mileage : 69k

    Default

    ********! a would tell him to ram it and prep it myself, and get someone else to put the colour on it.

  10. #10
    Regular Member
    Join Date
    Sep 2012
    Location
    London
    Problems Posted
    0
    Problems Solved
    0
    Best Answers
    0
    Good Answers
    0
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Vehicle InfoStats

    Vehicle : Vauxhall Vectra


    Engine : Z28NET


    Default

    Quote Originally Posted by rozzer2006 View Post
    ********! a would tell him to ram it and prep it myself, and get someone else to put the colour on it.
    Tempting! you never know, it might just come to that!

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. decided to paint rear bumper yesterday..
    By bassey1 in forum Styling
    Replies: 3
    Last Post: 14th May 2012, 16:50
  2. Painting probs, bumper plastics - paint cracking
    By Caveman_nige in forum Bodywork & Interior
    Replies: 9
    Last Post: 7th August 2011, 04:39
  3. Painting a rear bumper
    By vxpenfold in forum Styling
    Replies: 9
    Last Post: 7th March 2011, 11:37
  4. Paint shop
    By kman247 in forum General Chat
    Replies: 0
    Last Post: 29th March 2009, 21:09
  5. I wish i was this good at Paint shop pro
    By lee_eardley in forum General Chat
    Replies: 4
    Last Post: 3rd January 2008, 21:10

Visitors found this page by searching for:

Nobody landed on this page from a search engine, yet!

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •