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Thread: bad service

  1. #1
    Regular Member tiimi's Avatar
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    Default bad service

    ok, so my car had no history at purchase. so contacted my locaL vauxhall garage (slaters llangefni), and told it was possible for me to get a duplicate service book, just the book, in my name for £10 but needed the v5 which i not yet got back.
    so received v5 back now, and just contacted them again. at first when i asked to get the service book, the receptionist there told me i wasnt able to as i did not buy my car from them ! i told her that i had spoke to somebody there a couple of month ago and that i was told i was able to do it. then was told sales line busy. they took my number and told me id be contacted back as soon as they got off the phone. ok. 3 hours later, i called them back. and was told it would be £20. have decided not to go ahead and build a relationship with this garage. first impressions and all. better off staying private, minus the service book.

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    yep i never use the stealers use local and the guy is honest,

  3. #3
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    Have a quick look on eBay, about a fiver or so. LINK

    I did that with my last car (Bora) when the original was full up and I wanted to continue the service record. A lot cheaper than the stealers.

  4. #4
    Regular Member m8internet's Avatar
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    Make a formal complaint in writing
    You have received details for a car part and price, with details of how to obtain it
    Equally, go back to the original sales outlet, they should arrage this for you; a car should come with a service book if purchased on a contract agreement

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