RAC onward travel - TV advert

**m8internet** · 7th July 2012, 11:43

Stuff that RAC, there is no way I want the roadside assistant pushing me all the way home...
http://www.youtube.com/watch?v=0BBl86OKQXk

I'm sorry but that is just a cop-out, seems they don't want to fix cars either!

**DAVIDD88** · 7th July 2012, 12:03

Yeah seen it this morning

**yessof** · 7th July 2012, 12:16

My daughter broke down 120 miles away from home. RAC arrived, quick coat of looking at, then arranged to have her car transported to her home. Seven hours later and 2 changes of transporter (because the drivers only work within 'their own area') she arrived home. What a joke!!!!

**m8internet** · 7th July 2012, 12:16

I would much rather pay an extra £50 for "roadside repair" with parts up to £250 included
Supplying a replacement car is just renaming an existing option

**m8internet** · 7th July 2012, 12:18

Originally Posted by yessof

My daughter broke down 120 miles away from home. RAC arrived, quick coat of looking at, then arranged to have her car transported to her home. Seven hours later and 2 changes of transporter (because the drivers only work within 'their own area') she arrived home. What a joke!!!!

You don't need to stay with the car, there are loads of options
You can stay in a local hotel with a replacement car the next day to complete your journey
You can be taken to the nearest rail station, take a train to complete your journey (claim the rail fare back)
Oddly, you cannot be taken to the nearest airport and take a plane, which would be more practical for some journeys

**DAVIDD88** · 7th July 2012, 12:19

The aa and rac aren't what they used to be they don't really know much about cars just how to tow them to a garage

**m8internet** · 7th July 2012, 12:35

Agreed, they just don't seem to want to actually carry out a repair
Each time I have had to call out a recovery agent, I have had to instruct them what to do...

Failed tyre
Mechanic looks in the boot, "er where is the spare?"

Blocked SCV
Mechanic starts the engine, "Sounds fine to me"
So takes him for a short drive and back to his van, "Hmm, you're right there is something wrong, it might be the brakes"

Failed DMF taking the clutch
Phoned up to arrange uplift of car and onward transport for myself to get home
"Yes, I can take the car to [dealership] for you, but that's then the end of my shift, so can drop you off at our depot"
The following day AA phoned to advise the car was ready for collection!
Advised them I was sending in the receipt for the rail journey, "What you had to make your own way home?"

**marc vectra sri** · 7th July 2012, 14:11

Rac Are pants my partner has full everything with her bank when the caliper went we rang rac came to us within a hour jacked the car up had a quick look hmmm seems to be leaking me yeah where from him dunno me wtf how u mean u dunno (I nu where was coming from as I took the wheel off before he got here) so I said well can u tow me home so I can fix it him no sorry I can't am finishing right ok what I will do is phone a driver to come with a low loader and collect u so another 2 hours later a lorry arrives takes us home

**Grumpy1954** · 7th July 2012, 16:35

Originally Posted by marc vectra sri

Rac Are pants my partner has full everything with her bank when the caliper went we rang rac came to us within a hour jacked the car up had a quick look hmmm seems to be leaking me yeah where from him dunno me wtf how u mean u dunno (I nu where was coming from as I took the wheel off before he got here) so I said well can u tow me home so I can fix it him no sorry I can't am finishing right ok what I will do is phone a driver to come with a low loader and collect u so another 2 hours later a lorry arrives takes us home

I had a similar problem with them when I broke down in an old E28 Bmw outside Stockport on my way to Telford. I sent my wife on home as she was a diabetic and needed food and meds. Took about 8 phone calls and 4-5 hpurs before a low loader arrived. I had explained at start it was overheating, I checked under bonnet and a pipe had broken off, with the stub, from overflow bottle, not a side of the road fix. Still they sent a patrol out in case I was an idiot. He took one look, confirmed it was beyond him then I went in queue for low loader. When it did finally arrive, the driver spent the whole journey moaning how he needed to get home as his father had filled his diesel car with petrol and I was taking him in the wrong direction, as if I'd done it on purpose.