Chuffin Finance Companies....

**rjw** · 29th June 2012, 20:09

Originally Posted by simmo3187

If you take it to FOS then the company you are complaining against will automatically get an £850 charge regardless of whether they uphold your case or not

I believe that is only if the customer has complained first to the company. Would be unfair for a company to go to FOS first before complaining to the finance company first, and the first that company knows about it is a £850 charge!

**simmo3187** · 29th June 2012, 20:12

Originally Posted by rjw

I believe that is only if the customer has complained first to the company. Would be unfair for a company to go to FOS first before complaining to the finance company first, and the first that company knows about it is a £850 charge!

Yes thats correct

It was just a suggestion if he gets nowhere by complaining to the company thats all