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Thread: Any Breakdown Cover recommendations please

  1. #11
    Regular Member DAVIDD88's Avatar
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    Quote Originally Posted by Chunklamb View Post
    I'm with the AA and have the top package... However, every time I've needed them to come out to me, the AA has never actually come, they've always sent a local company out... and its never been under 2 hours! I'm leaving them this year and moving to someone else. The latest incident it took them 7 hours and 3 different vehicles to get me and my car 120 miles back to my house (They are only allowed to take you something random like 55 miles or something ridiculous)... cant say I'm impressed with them in the slightest.
    I've had them out 3 times always them and between 30 mins and an hour tops and its paying its self now due to the repair cover

  2. #12
    Regular Member chewy71's Avatar
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    Quote Originally Posted by Chris B View Post
    We went with GEM this time, excellent price and good cover - they came out damned quick too when my sons car broke down!

    http://www.motoringassist.com/?gclid...FcYmtAod7i7xug
    thanks too,.. gonna give this a bash as well.

  3. #13
    Regular Member merikiito's Avatar
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    RAC via Tesco clubcard vouchers works for us, never had any issue with them when needed

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    im with AA have been since 2001 and ive just added the other bit where you pay the 1st £35 if your car breaks down and they will pay the rest up to £500 which isnt too bad so all in all im coverd for £130 for the year

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    Let's look at this objectively (otherwise everyone recommends whomever they're currently with and the OP is none the wiser).

    There are 3 things to consider:

    1) Price, including any cashback offers or loyalty card deals etc.

    2) How quickly do they come out when you call them? (Unless you're in a real hurry, this is the least important bit - does waiting another 20 minutes matter that much?)

    3) When they come out to you, how much knowledge does the man have and what tools and equipment does he have with him? This last point is where Green Flag and Brittania etc fall short. They send out local tow truck drivers who have a contract with Green Flag or whomever you paid. Their day job, which is to tow cars, doesn't provide them with any experience of fixing cars, and Green Flag don't pay for any training when the towing company signs up to be their agent. The tow driver will have a screw driver and a spanner with him, and that's about it. He is well equipped to tow your car, because unlike AA/RAC vans, he came in a proper tow truck. But when he's dropped you and your car at home or the garage of your choice, your car is still broken and still needs to be fixed. The AA or RAC patrols have a LOT more training, they have a van full of tools, they have laptops to connect to your car's OBD II port to diagnose any fault codes, and if they get stuck they can phone base and speak to even more knowledgeable colleagues whose job is to assist the patrols. The AA/RAC want to fix your car there and then, because it will cost them more to tow the car than fix it. The Green Flag driver will make more money by billing Green Flag for a tow job rather than fixing it, even if he could fix it with just a screwdriver.

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