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Thread: Am I being too fussy? Complaints advice

  1. #1
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    Default Am I being too fussy? Complaints advice

    Just on here to have a moan really, and see if you guys think this is rediculous

    Bought my Sig from a Vaux main dealer in Sept 2010 and paid extra for an extended warranty (luckily). Almost immediately it became obvious it had a coolant leak. It went back and had a load of tests and it was decided that there was a loose connection.

    To cut a long story short, in the past 18 months its had 2 new head gaskets, the head skimmed, 2 new alternators, a new water pump and several 'tightening of connections' to stop it going through a litre of coolant every 6 weeks.

    BUT....the dealers have now had the car since the 8th May. They found a crack in the head and have been waiting 2 weeks for a new one to be fabricated and delivered.

    In terms of courtesy cars they've been ok - in the last 5 to 6 weeks I've had a new 1.6 Astra, then a 1.6 Zafira and now a Corsa 1.4 SRi (I have to keep taking them back as the sales people are selling my courtesy cars!)

    I'm just a bit angry that (a) its taking so ****** long and (b) that they keep giving me cars that are nowhere near the spec, size and economy of my Sig.

    Do you guys think I have any grounds to make serious complaints and possibly ask for compensation?

    P.S. Apologies if this is in the wrong section, had a good look around and figured this was the most appropriate place

  2. #2
    Regular Member Chris SRi's Avatar
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    Yes, I'd say something. They should give you a car like for like in size if nothing else.

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