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Thread: Computer help windows 7

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    Year : 06

    Default Computer help windows 7

    Still got a problem with my laptop I've ran spy ware malware trogen (spelling) norton mcafea and they can't find anything at the mo the desktop is black and start menu programmes missing ie my comp control panel pics ect last night I tried create new user created one and it all works any idea

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    Administrator plasma's Avatar
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    sounds like something i picked up the other day, did it all happen after you visited a webpage?
    Plasma's Tech2 services are now open and able to provide services

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    Year : 06

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    Quote Originally Posted by plasma
    sounds like something i picked up the other day, did it all happen after you visited a webpage?
    Not sure been like this for a while now just can't get it sorted defragged both hard drives the c drive only showing 2gb free don't no why when everything on d drive music pics films ect

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    Administrator plasma's Avatar
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    it made the desktop black, removed all the icons from the start menu, disabled the AV software and made folders on other drives all hidden..


    you can save all the hidden stuff by 'show hidden folders/files' under options but your main OS will need a reformat i'm afraid.... Best give it to someone to do if theres stuff u need to save
    Plasma's Tech2 services are now open and able to provide services

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    Year : 06

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    Quote Originally Posted by plasma
    it made the desktop black, removed all the icons from the start menu, disabled the AV software and made folders on other drives all hidden..

    you can save all the hidden stuff by 'show hidden folders/files' under options but your main OS will need a reformat i'm afraid.... Best give it to someone to do if theres stuff u need to save
    Nothing on the c drive but programms so will get that reformatted but would mean I'd loose windows wouldn't it

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    Regular Member lofty's Avatar
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    Quote Originally Posted by plasma View Post
    it made the desktop black, removed all the icons from the start menu, disabled the AV software and made folders on other drives all hidden..


    you can save all the hidden stuff by 'show hidden folders/files' under options but your main OS will need a reformat i'm afraid.... Best give it to someone to do if theres stuff u need to save
    before you do that. try a repair using the dvd and then re-service pack it. I've repaired a couple with similar symptoms using this method.

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    Year : 06

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    Quote Originally Posted by lofty

    before you do that. try a repair using the dvd and then re-service pack it. I've repaired a couple with similar symptoms using this method.
    How do ya do that

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    Regular Member J P S's Avatar
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    the only antivirus i use is avg, had instances (not on my pc) where thy had norton or mcafee and viruses still got through, avg picked them up tho.

    worth a try i reckon.

    www.grisoft.com iirc

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    Year : 06

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    Quote Originally Posted by J P S
    the only antivirus i use is avg, had instances (not on my pc) where thy had norton or mcafee and viruses still got through, avg picked them up tho.

    worth a try i reckon.

    www.grisoft.com iirc
    Got that one on at the mo not picking up anything

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    Regular Member AntSSSS's Avatar
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    install and run malwarebytes.. Common issue

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