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Thread: any computer gurus?

  1. #1
    Regular Member neill's Avatar
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    Default any computer gurus?

    My windows 7 x64 laptop has crashed a few times over the last few days, and ive copied this report that came on after restarting. i close the screen when not in use so that it hibernates, but a few times when switching back ib its recovered from an unexpected shut down

    anybody able to decipher this for me? cheers

    clicking check for solution does nothing to help

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 2057
    Additional information about the problem:
    BCCode: 9088
    BCP1: FFFFF88005FBD880
    BCP2: FFFFF88005FBD884
    BCP3: FFFFF88005FBD890
    BCP4: FFFFF88005FBD894
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1
    Files that help describe the problem:
    C:\Windows\Minidump\050612-26208-01.dmp
    C:\Users\Home\AppData\Local\Temp\WER-39359-0.sysdata.xml
    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?link...8&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

  2. #2
    Full Member spennny's Avatar
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    Regular Member AntSSSS's Avatar
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    Default

    OK - youve restarted from a BSOD..

    Download and install this:
    http://www.nirsoft.net/utils/bluescreenview_setup.exe

    it will read the BSOD and tell you what failed.. Let me know what that says?

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    Regular Member m8internet's Avatar
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    Default

    C:\Windows\Minidump\050612-26208-01.dmp
    Go to this location, open the file with notepad and copy/paste the contents

    As above, a known issue with reactivation from forced hibernate
    This isn't a setting I use, so never had an issue, my laptop simply switches off the screen when I close the top

    I've had all kinds of problems with the hibernate settings over the years, never used them again
    Last edited by m8internet; 6th May 2012 at 21:01.

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    Full Member tolly's Avatar
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    Default

    i would get details what motherboard you got. and download the latest drivers and stuff for your lappy.. failing that format ya laptop

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    Default

    Quote Originally Posted by tolly View Post
    i would get details what motherboard you got. and download the latest drivers and stuff for your lappy.. failing that format ya laptop


    But make backups first of what you need

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    Default

    Post the minidump file and I'll have a look for you.

  8. #8
    Regular Member nutron's Avatar
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    Default

    Random though, HP laptops are prone to motherboard failures.
    Run a scan disc on the hard drive(s) to make sure there are no bad sectors.

  9. #9
    Regular Member neill's Avatar
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    Quote Originally Posted by AntSSSS View Post
    OK - youve restarted from a BSOD..

    Download and install this:
    http://www.nirsoft.net/utils/bluescreenview_setup.exe

    it will read the BSOD and tell you what failed.. Let me know what that says?
    not sure if i done it right but here you go

    050612-26208-01.dmp 06/05/2012 20:35:39 0x00009088 fffff880`05fbd880 fffff880`05fbd884 fffff880`05fbd890 fffff880`05fbd894 iaStor.sys iaStor.sys+4b41e x64 ntoskrnl.exe+70540 C:\Windows\Minidump\050612-26208-01.dmp 2 15 7600 277,152
    Last edited by neill; 7th May 2012 at 11:52.

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    Regular Member neill's Avatar
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    Default

    Quote Originally Posted by m8internet View Post
    C:\Windows\Minidump\050612-26208-01.dmp
    Go to this location, open the file with notepad and copy/paste the contents

    As above, a known issue with reactivation from forced hibernate
    This isn't a setting I use, so never had an issue, my laptop simply switches off the screen when I close the top

    I've had all kinds of problems with the hibernate settings over the years, never used them again
    says access denied even though i have admin priveledges

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