Posted a request for advice on AV Forums but as of yet not had a reply. Hope you folks can do better please.
Just noticed that my new TV (Sony 50" 2010ATNS bought from John Lewis) has a dead pixel.
John Lewis have agreed to a refund and it can go back next Thursday. They would have also sent a replacement for me to try if they had any more in stock but they don't have any and are not due to get any more either. So my choice is either send it back for a refund or keep it. I really like it now and think that the whole family will miss it if and when it's gone. I've attached a pic of the 'dead' pixel. Is this in your opinion, serious enough to reject the TV or do you think that I'm being too fussy. You can only see it on blue ish backgrounds and then only if you get your eyes really close to the TV, you can't see it from normal viewing distance. What do you think? Keep it or send it back?
Have any of you folks got any problems like this with yours?
The other thing I'm worried about (that I didn't really appreciate before) is the cost of/frequency of replacment bulbs.
The other thing that John Lewis have offered is to send an engineer out to see if there is a fault. Is this blue pixel a fault and if so would I be able to get a new LCD panel fitted to replace the offending one? Is that technically possible and do such spares exist in this country?
Pic was taken very close up to the screen using macro so is not very good but does allow you to see the blue pixel.
Thanks for any advice.
The blue pixel (if it were visible) would appear just to the left of Hugh Edward's left elbow in the picture above.