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Thread: Chipped widowscreen

  1. #1
    Regular Member pipamish's Avatar
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    Vehicle : Vectra

    Trim : Sri

    Engine : 2.0 turbo

    Year : 2005

    Default Chipped widowscreen

    Hi guys i have a chipped windowscreen and im a little worried about calling my insurance im with kriss knott and its underwritten by highway has anybody done this repair through their insurance or autoglass and does anybody know how much it will cost if i pay out my own pocket

  2. #2
    Regular Member m8internet's Avatar
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    What type of policy is?
    The majority of comprehensive include a free windscreen repair, just phone them up and commence the claim
    At the same time, ask what the excess is, if the windscreeen cannot be repaired

    Put a pen top over the chip
    If you cannot see it and it covers the chip, it can be repaired
    If it remains visible then it probably can't be repaired

    AutoWindscreens agreed to repair the windscreen on my previous Vectra B
    However they cracked the windscreen in the process and confirmed there would be no excess to pay
    However on picking up the vehicle I was presented with a £50 invoice of the excess so I phoned my insurer and they confirmed I would not have to pay the excess as a repair had been agreed and was allowed to leave the premises

  3. #3
    Regular Member barney490's Avatar
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    With most insurance companies a repair is usually free, you can always call them and ask. I had my screen replaced through the insurance as a stone hit it and made a crack. Cost £80 excess and has not affected my renewal premium, i am with first central.

  4. #4
    Regular Member pipamish's Avatar
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    Vehicle : Vectra

    Trim : Sri

    Engine : 2.0 turbo

    Year : 2005

    Default

    Quote Originally Posted by m8internet View Post
    What type of policy is?
    The majority of comprehensive include a free windscreen repair, just phone them up and commence the claim
    At the same time, ask what the excess is, if the windscreeen cannot be repaired

    Put a pen top over the chip
    If you cannot see it and it covers the chip, it can be repaired
    If it remains visible then it probably can't be repaired

    AutoWindscreens agreed to repair the windscreen on my previous Vectra B
    However they cracked the windscreen in the process and confirmed there would be no excess to pay
    However on picking up the vehicle I was presented with a £50 invoice of the excess so I phoned my insurer and they confirmed I would not have to pay the excess as a repair had been agreed and was allowed to leave the premises
    It is a very small chip and i have fully comprehensive insurance im looking at my excesses and benefits and it states

    Windscreen excess £75

    Benefits
    B008 - Windscreen
    If you use our approved repairers, Highway Glassline (0800 678 1010), there is no limit on the amount we will pay for windscreen damage under section 4 of the document.
    If you use any other supplier the most we will pay is £100.
    You must pay the first £75 if you claim for the winscreen damage under this insurance.

    Does this mean it would affect my no claims bonus i do however have them protected

  5. #5
    Regular Member m8internet's Avatar
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    Quote Originally Posted by pipamish View Post
    If you use our approved repairers, Highway Glassline (0800 678 1010), there is no limit on the amount we will pay for windscreen damage under section 4 of the document

    Does this mean it would affect my no claims bonus i do however have them protected
    No it does not normally affect your NCB, just phone up Highway Glass and start the ball rolling
    They may even come out to you (at no extra charge)

    If it is a chip, then it will be repaired free
    If it is crack, then in most cases it is a replacement windscreen, and you will receive an invoice for the excess

    Personally, I always visit the repairers premises, but the two I used to use are now closed

  6. #6
    Regular Member poves's Avatar
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    If the damage is less than a pound coin a repair will be attempted on your approval.
    You can have a replacement "windscreen" if you like , your choice.
    The excess varies from £50 - £100 on private insurance policies.
    Normally it will not affect your no claims " but always ask first" however it will be recorded that you made the claim either way.
    Depending which screen you have you could get the job done for between £125 - £200 privately.

  7. #7
    Regular Member MattVecVXR's Avatar
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    Vehicle : Vectra

    Trim : VXR

    Engine : 2.8 V6 Turbo (280)


    Mileage : 82000

    Default

    Windscreens aren't covered under normal claims, it should have a separate excess... if any insurer tried taking my NCB for a windscreen repair or replacement, I would take my business else where.
    Usually chips are repaired for free because it's cheaper for the insurer and replacements cost an excess.. between £60-120 as already said.

    Replacing the windscreen yourself is not advisable, the screens themselves are very expensive and then there's the expertise of putting it in and the labour costs.

    Check your policy, for repairs you shouldn't have to pay a penny.

  8. #8
    Regular Member pipamish's Avatar
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    Vehicle : Vectra

    Trim : Sri

    Engine : 2.0 turbo

    Year : 2005

    Default

    I called the number on my documents i have not called my insurance it is a chip i think its only about half a cm if that so if they come to repair it and say i need a new screen ill call my insurance company and ask if it will affect my policy and ncb if it does i will pay for it myself

  9. #9
    Regular Member poves's Avatar
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    Quote Originally Posted by CDTiMatt View Post
    Windscreens aren't covered under normal claims, it should have a separate excess... if any insurer tried taking my NCB for a windscreen repair or replacement, I would take my business else where.
    Usually chips are repaired for free because it's cheaper for the insurer and replacements cost an excess.. between £60-120 as already said.

    Replacing the windscreen yourself is not advisable, the screens themselves are very expensive and then there's the expertise of putting it in and the labour costs.

    Check your policy, for repairs you shouldn't have to pay a penny.
    Never , ever attempt to install a bonded windscreen yourself.
    The days of popping them in and out with a piece of string and a screwdriver are long gone .
    The structural integrity of the roof relies on the bonding of the windscreen.
    As does the passenger airbag deployment and impact support.
    Not to mention the rust you will get if any area's that are scratched are not treated with the correct primers /corrosion inhibitors .

  10. #10
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    Quote Originally Posted by poves View Post
    Never , ever attempt to install a bonded windscreen yourself.
    The days of popping them in and out with a piece of string and a screwdriver are long gone .
    The structural integrity of the roof relies on the bonding of the windscreen.
    As does the passenger airbag deployment and impact support.
    Not to mention the rust you will get if any area's that are scratched are not treated with the correct primers /corrosion inhibitors .
    Got to agree worked at autoglass for years just make if you get a new scree. He does a good job some right cowboys out their

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