New to the forum and so far found it very helpful I got myself a 2004 Vectra for £1500 with 92K miles about 4 weeks ago to replace my Astra Coupe as I needed a 5 door car, anyway I part ex’d the astra at a small local dealer for the Vectra. The salesman took me out for a test drive around the new industrial estate where the dealer is located and on the new smooth roads around the ind est all seemed fine so went back to the dealers and did the deal!
This is where my problems started when we got there the car had a large sign in the front screen saying it had full service history and also the salesman confirmed this on the test drive. So money changed hands got given the keys but when I asked for the service history he had a quick look around and said he couldn’t find it and would speak to the boss and find it and give me a call so I could pop back and pick it up. Drove the car home and once out of the new est and onto old potholed roads I could hear a rattle that wasn’t evident on the test drive so when I got home I pulled it into the garage to take a look and found 3 out of the 4 springs had snapped and the on one of the front a full coil had broken off and was the cause of the rattle. I called the dealer and asked if they had found my service history? And the said no then I told the salesman about the springs and he said he would call his boss and ring me back and guess what no call so I called them back on the Monday and again was told I needed to speak to the boss but he wasn’t in and this happened a couple of times.
I needed the car to get to work so thought for the sake of £100 I would just get 4 new springs and fit them along with one of the rear control arms which I noticed had a little play and just continue to get on the dealers case about the service history (still no joy with that).
Now 3 weeks later still not got any service history and I have just had the car towed to a friend workshop and either one of the cambelt pulleys has failed or the water pump bearing has failed but not sure which yet until my friend gets a chance to have a look at it during the week.
So I guess what I’m asking is should I waste my time with calling the dealer or go and see if I can take it further with someone like trading standards etc or just chalk it up to experience and just have it fixed and have the peace of mind that I know all the works now been done?
The dealer has now sold my Astra so I couldn’t even return the Vectra and ask for my Astra back
Sorry for such a long first post! And thanks in advance for any replys