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Thread: finally made my mind up

  1. #1
    Regular Member Angel1368's Avatar
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    Default finally made my mind up

    right this is the car for me i think ill be seeing it today, how much would it be to add parking sensors just rear (wife) and an ipod aux outlet (me) and where could i get work done, im in the north west many thank
    http://www.ebay.co.uk/itm/2006-VAUXH...item3cc4681597

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    Ex RO - East Region soulman's Avatar
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    looks a nice car .............just make sure you are happy with everything before you pay ..cos we had a nightmare of customer service with EVans Halshaw at a north london branch .

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    Regular Member Angel1368's Avatar
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    oh do tell please mate what happened and hope you have resolved it now and are happy

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    Ex RO - East Region soulman's Avatar
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    Default

    here you go have a read lol ...


    I can add Evans Halshaw of Borehamwood to the list ...
    We bought a Tigra there on Jan 15th....after handy over the money ED the salesman then tells us sorry but theres only one Key ...but we will try and get it off the owner...he then proceeds to handover the owners leather wallet ....in cking in there ..NO car Pass...NO service History booklet...and NO owners Manual ..Just 2 copies of the Audio system....
    Oh sorry says Ed we will post them on with the key ...
    It took 6 weeks and numerous calls to finally get the service history book ....excuse was that they were waiting for a key..(Asked at Toni Levois today and they take 2 days from ordering)
    Service book Just one stamp in it dated 20th Dec 2010..the car is a march 09 car...
    for the last 2 weeks Ive taken over the phone calls and asking for the sales manager ..
    replies...oh he dont work thursdays .....Oh he is in a meeting ...Oh he is off ill...
    and today again oh he is in a meeting ...but I will get him to call you (YEAH RIGHT).
    I Will be writing a rather robust letter and sending it off to them ...Saying as youve not mastered the use of a telephone PLEASE READ THIS ...but I,m guessing he is probibly ILLITERATE TOO...
    Must be time to call VX Customer service ..thats if they work monday...tuesday...wednesday..thursday Friday...Saturday or even Sunday

    RANT OVERISH.......


    and there are more in the vx worse dealership thread

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    Ex RO - East Region soulman's Avatar
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    Default

    Sigh d/p
    Last edited by soulman; 31st March 2012 at 08:16. Reason: D/P

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    Regular Member Angel1368's Avatar
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    Default

    well doesnt say much for customer care does it, thank you for sharing tho as ill make sure everything is in hand before parting with ANY money, id go back and see ED face to face that makes it harder for him to lie to you and palm you off

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    Default

    Quote Originally Posted by soulman View Post

    I can add Evans Halshaw of Borehamwood to the list ...
    We bought a Tigra there on Jan 15th....after handy over the money ED the salesman
    I too bought a car from Ed at Evans Halshaw Borehamwood. The whole process was pleasant enough though it's very structured to selling GAP insurance, seat protector etc...even got asked into the head salesmans office for the final sales pitch!! Anyone buying from evans halshaw just beware about the software they use for finance packages. They add every possible item to the list including the £10 fuel. So at the end of the finance deal that £10 has incurred interest.
    On completion of the sale and a promise to have the MOT cert posted, it took several months of chasing, reminders and promises from Ed that it had been sent. Finally got it though.

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    Ex RO - East Region soulman's Avatar
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    as you say Ed is very pleasant ..sale was ok ..but the aftercare and getting stuff sorted was a nightmare ..and the second when it finally arrived was the standard key with no functions ...blooming cheap scapes .
    Last edited by soulman; 31st March 2012 at 08:53.

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    Default

    Just one question,i can see the towing eye cover is missing,but the "marks" next to it,are they actually damage on the car ?

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    Regular Member Angel1368's Avatar
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    Default

    i saw them marks mate and will be having a good inspection today thanx forpointing out tho

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