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Thread: Urgent Printer Problems Need Help

  1. #1
    Regular Member phil67's Avatar
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    Default Urgent Printer Problems Need Help

    I started a post a while back asking for some suggestions for a new printer.

    Now i am not sure if it is the problem or the pc and i keep getting spooler is not working error.

    Is this a pc or a printer fault?

    Do i need a new printer or just need to press x,y or z?

    Can you please reply is simple terms please as not that good on the internal workings.

    Its a Lexmark X7350,and im running windows 7

    Thanks
    Phil

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    Admin plasma's Avatar
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    Regular Member sinless's Avatar
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    as far as i know, this error may appear if the drivers are not compatible with 7 .... did u used the original drivers or the one that windoze kindly offers?

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    Regular Member sinless's Avatar
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    The spooler error may appear if :

    1. the divers are outdated, update them form the manufacturer website (your case : here )

    2. there may be some viruses or some spyware on your operating system

    3. print spooler service is set to manual !!!!

    let me know !!!

  5. #5
    Regular Member sinless's Avatar
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    Here it goes : Solution 1 (drivers outdated) (i assume no responsibility whatsoever if something goes wrong with your computer, these are generic solutions, as you know every system is different, too bad that you don`t live near by)

    Remove previously installed corrupted drivers from your system then install a fresh new copy of drivers form the Printer CD/DVD.
    How to remove corrupted drivers -

    1. open regedit (start - Run - Type regedit and click OK ).
    2. Navigate your way to navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Print\Environments\Windows NT x86\Drivers
    under this key, there will be the keys Version-2 and Version-3 (one or the other of these may be absent - not a problem)

    The sub-keys under these contain the printer driver configuration information, delete all the sub-keys inside Version-2 and Version-3, but not these keys themselves.
    3. Open command prompt (go to run and type cmd and click OK) and execute the following commands one after the other -
    net stop spooler
    net start spooler
    4. Open Windows Explorer and navigate to C:\Windows\System32\spool\PRINTERS and delete any files there ,similarly navigate to C:\Windows\System32\Spool\Drivers\w32x86 delete all of the files and sub-folders and restart your computer and Now try to add printer.
    If everything was done right your problem will be solved.

  6. #6
    Regular Member sinless's Avatar
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    Solution number 2 (the spoller is set to manual)

    Print spooler service is set to manual Set is to AUTOMATIC
    Simple solution to this is to restart the Print Spooler service and make sure it's Startup Type is set to Automatic. If Startup type is Automatic spooler will start every time when Windows is started.

    Follow these steps to make sure that the print spooler service is set to automatic -

    1.GO to Start then run and type services. msc and then click OK.

    2.Scroll down and find Printer Spooler service under the Name column

    3 Right click on Printer Spooler and select Properties.From dropdown menu choose automatic for Startup type. Check Service status, if service is stopped click on Start and than OK button, but if service is started first stop it with Stop button than click on Start and OK.

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    Regular Member sinless's Avatar
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    Solution number 3

    This is the ultimate solution if nothing work our for you and you still have this error "Operation could not be completed. The print spooler service is not running."
    This is free tool from microsoft named Microsoft Fixit this Automatically diagnose and repair when you cannot print, or for problems installing a printer, connecting to a network printer and related errors.
    How to install Microsoft Fixit -


    • Download this free application form Microsoft site.
    • Click the run button to start the program
    • Click the continue or allow button to proceed with the instructions.


    How do Microsoft Fixit works -
    It scans your system and tries to detect the root cause of the problem,then tries to fix the detected problem automatically on the click of the button, if still the problem exists it tries to provide further instructions to solve the error.

  8. #8
    Regular Member phil67's Avatar
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    All sorted thanks Dean and thank you Sinless for your offer of help.


    Ive had this printer for a few years and i have never heard it speak till now its kind of groovy lol

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    Regular Member sinless's Avatar
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    Quote Originally Posted by phil67 View Post
    All sorted thanks Dean and thank you Sinless for your offer of help.


    Ive had this printer for a few years and i have never heard it speak till now its kind of groovy lol
    It was my pleasure, anytime when u have a computer problem !!!!

  10. #10
    Admin plasma's Avatar
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    It speaks lol? didnt hear that over the remote desktop
    Plasma's Tech2 services are now open and able to provide services

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