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Thread: PremierPlan mobile phone insurance

  1. #1
    Regular Member suj786's Avatar
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    Default PremierPlan mobile phone insurance

    Anybody have any experience with the above company.

    I've dropped my phone once too many times now and its stopped working properly. I need to put a claim through the policy but apparently there is a 10 day wait for a replacement phone, which might be a recon or second hand phone.

    I've previously had insurance with o2 direct and they've always replaced with a new phone within 24 hours.

    this is annoying me, anything I should watch out for ?

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    Regular Member armoured farmer's Avatar
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    most bank accounts cover phone damage free of charge, ask yor bank.....im a premium account holder wiv lloyds Bank and mines covered..giv yors a call..

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    Regular Member dannyjpuk's Avatar
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    Quote Originally Posted by armoured farmer View Post
    most bank accounts cover phone damage free of charge, ask yor bank.....im a premium account holder wiv lloyds Bank and mines covered..giv yors a call..
    Same here BUT my access is £100 for my iPhone I have a premier account so I get cover for most things it's worth a try

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    Vectra-sport Admin Dre's Avatar
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    most companies will give you a " white box phone " it doesn't matter who you are with these are either 14 day returned handsets or faulty handsets that have been swapped under the 28 day exchange policy . All handset will have been put right as per manufacture specification and upgraded to the latest software/firmware usually they do come without any marks or chips on them when you do get your replacement make sure you give it a good inspection first . When i made a claim through premierplan for an iphone 4 32g i reported it stolen on the sunday and i had a replacement on saturday taking 6 days in total . If you go through your bank or home insurance it could take longer .

    What phone is it you have because if its an iphone pop along to your nearest apple store with it they will either fix it or exchange it providing its not physically damaged

  5. #5
    Regular Member Bullylad's Avatar
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    What sort of phone is it and what is wrong with it?
    .
    They are not as difficult to fix as you may think. I recently smashed my iphone screen and after a quick look on you tube saw a 'how to' fix it guide. I got the replacement parts off ebay for £10 and did it myself.
    .
    Got to be worth a utube/google search first?

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    Regular Member jake.clay's Avatar
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    When I took out insurance with Premier Plan they gave my personal details out to other 3rd party companies. I ended up having three insurance companies trying to take money off me so I cancelled all direct debits and never heard anything since!

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    Regular Member jake.clay's Avatar
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    When I took out insurance with Premier Plan they gave my personal details out to other 3rd party companies. I ended up having three insurance companies trying to take money off me so I cancelled all direct debits and never heard anything since!

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