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View Poll Results: What was your experiance of HIDs-direct?

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  • Good

    43 69.35%
  • Fair

    10 16.13%
  • Bad

    9 14.52%
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Thread: HIDs-direct

  1. #1
    Regular Member KyleSxi's Avatar
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    confused HIDs-direct

    Seen this post, ordering mine Monday and I'm a bit hesitant after reading. Any one else had dealings with this company??

    Quote Originally Posted by Barlow View Post
    Anyone know where I can source a replacement 35w ballast?
    The one I received in the kit is defective and it's looking like I'm not getting a replacement from the supplier.

    I don't care how good HID-Direct were in the past, my experience is that they're an unprofessional outfit. Very friendly and congenial when selling; clam up and disappear when there's a minor problem.
    Avoid them at all costs is my advice.

  2. #2
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    Vehicle : Vectra

    Trim : Design

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    Year : 2005

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    Used them with no problems 3 times now. Wouldn't say no to using them again!

  3. #3
    Regular Member KyleSxi's Avatar
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    Cheers Cont!!

  4. #4
    Regular Member fingers66's Avatar
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    I've bought a couple of HID kits from them, when a bulb and a ballast went faulty they changed them within days..... maybe I was just lucky....... only problem I had was trying to get through to them on the phone.

  5. #5
    Full Member RBH's Avatar
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    Quote Originally Posted by fingers66 View Post
    I've bought a couple of HID kits from them, when a bulb and a ballast went faulty they changed them within days..... maybe I was just lucky....... only problem I had was trying to get through to them on the phone.
    ditto mate.....changed my faulty ballast within days but impossible trying to get them on the phone

  6. #6
    Regular Member bigdave1701's Avatar
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    I get the feeling that HIDS direct is a one man band and that one man is doing lots of different things at the same time. Which would explain the difficulty in contact.

  7. #7
    Regular Member KyleSxi's Avatar
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    I think you might be right Dave! There recommend everywhere on the forum but dnt fancy getting a faulty ballast and not being able to get replacements. Also its worring how many faulty ballast have been purchased

  8. #8
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    i got mine from them , then had a faulty ballast too, i contacted them and swapped it that afternoon, i would use them again.

  9. #9
    Regular Member bigdave1701's Avatar
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    I've used them for my hids and sidelights. They were a little slow in responding to emails asking questions but the advice they gave was spot on and I've had no probs with my kit.

  10. #10
    Regular Member MACVVT's Avatar
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    na probs here

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