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Thread: Spare ballast?

  1. #1
    Regular Member Barlow's Avatar
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    Vehicle : Nissan 350Z GT


    Engine : 3.5 V6

    Year : 06

    Mileage : 50,000

    Default Spare ballast?

    Anyone know where I can source a replacement 35w ballast?
    The one I received in the kit is defective and it's looking like I'm not getting a replacement from the supplier.

    I don't care how good HID-Direct were in the past, my experience is that they're an unprofessional outfit. Very friendly and congenial when selling; clam up and disappear when there's a minor problem.
    Avoid them at all costs is my advice.

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    Vehicle : Vauxhall Astra-J

    Trim : Elite

    Engine : 2.0 CDTi

    Year : 2013

    Default

    Got my kit from www.hids4us.com just over a couple of years ago. apart from having to recently replace both HID bulbs, the ballasts have been ok - touch wood.

  3. #3
    Ex Vec-C Admin Deztroyer's Avatar
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    I had a new ballast of Hids direct in November... Sent the old one back with the required return sheet and had a new one within 2 days...? Have you actually spoken to them or sent an email ??

    0-Large smile ......every time it's driven

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    Regular Member Big Knox's Avatar
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    I had a very poor experience with HIDs Direct as well in the past. Said next day delivery. Took about 3 weeks, not a peep out of them til I raised a dispute then they magically turned up. Wouldn't use again or recommend.


    Sent from my iPhone 4S using Tapatalk

  5. #5
    Regular Member Barlow's Avatar
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    Vehicle : Nissan 350Z GT


    Engine : 3.5 V6

    Year : 06

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    Default

    Quote Originally Posted by Deztroyer View Post
    I had a new ballast of Hids direct in November... Sent the old one back with the required return sheet and had a new one within 2 days...? Have you actually spoken to them or sent an email ??
    Yes, I've sent polite emails, nothing pushy. I've been really patient - and then he just clammed up and wouldn't answer any mails once he received the faulty ballast back.
    I've filed a dispute. I think he thinks that because his ebay account is a mess of negatives that he can just cut and run - I don't think he suspects that people can easily connect him with his website, find his address and see that he works 5 miles away.

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