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Thread: dmf issue update

  1. #1
    Regular Member J P S's Avatar
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    Default dmf issue update

    update from the dealer.

    they say they suspect the flywheel is faulty but the warranty company want to know if it has blue spots on it, if it has blue spots on apparently it is classed as wear and tear and therefore not covered by warranty.

    the risk is to find that out the dealers need to strip it all down and that means no car for days and potentially a bill of £1000 if they deem it to be wear and tear.

    they also wanted £100 to tech 2 it so i have said we will leave it and collect the car and see how we get on.

    is that the right thing to do?

    dont fancy a massive bill for nowt.

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    Regular Member Barlow's Avatar
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    Wear or tear or not, if you bought the car from a dealert and that fault develops then under the Sale of Goods act they're obliged to repair it or refund you. That is the law.
    Any dispute with the warranty company is between the dealer and that company, not you.

  3. #3
    Regular Member J P S's Avatar
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    oic, even if the car is 2007my and 57000 on the clock, 55k when i bought it in October?

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    sounds like the dealer is trying to wriggle out of this

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    Regular Member J P S's Avatar
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    tbh the car came from black horse and the warranty is with them also.

    we took the car to lookers vauxhall as that was the most conveneient so there is no tie up between the 2 companies, they checked with the warranty company and were told about the blue spots thing.

    i suppose the only course of action is to collect the car for now cos i need it for the next couple of days.

    then it will need to be pulled apart by someone and then we can fight the warranty company from there if needs be i guess.

    i mean they may open it up and there are no blue spots, its clearly failed and they just replace it no problems but its a £1000 gamble if not cos once vauxhall have opened it up i am not jsut going to pay for them to close it all back up again as it is!

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    Regular Member Barlow's Avatar
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    Quote Originally Posted by J P S View Post
    oic, even if the car is 2007my and 57000 on the clock, 55k when i bought it in October?
    That may be more problematic.
    The SoGA states that if a fault develops within an unreasonable amount of time (the Act uses 2-4 weeks as an example), then the dealer is obliged to fix it or refund.
    Considering your car was purchased 9 weeks ago then you may have an argument on your hands. The dealers position is that he couldn't possibly have known that the flywheel was about to fail.

    Now to my mind, A flywheel should not fail under wear & tear in the sense a clutch or brake pads do, it never has. A flywheel should last for the life of the vehicle. It's not our fault the DMF is a pile of junk invention that needs replacing because it's crap.
    So you need to challenge the warranty company.
    You really need to look at the warranty and the wording, I'd eat my hat if they managed to state that the flywheel is not covered due to wear & tear.

    My warranty said the flywheel is covered. End of. No if's or buts.

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    Regular Member J P S's Avatar
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    Default

    i will double check later but iirc the wording says that all parts of the transmission are covered, except those due to wear and tear.

    seems like clever wording for them to wriggle out of stuff but at this stage they havent actually tried to wriggle out of paying they jsut want to check its not down to driver misuse

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    Quote Originally Posted by J P S View Post
    tbh the car came from black horse and the warranty is with them also.

    we took the car to lookers vauxhall as that was the most conveneient so there is no tie up between the 2 companies, they checked with the warranty company and were told about the blue spots thing.

    i suppose the only course of action is to collect the car for now cos i need it for the next couple of days.

    then it will need to be pulled apart by someone and then we can fight the warranty company from there if needs be i guess.

    i mean they may open it up and there are no blue spots, its clearly failed and they just replace it no problems but its a £1000 gamble if not cos once vauxhall have opened it up i am not jsut going to pay for them to close it all back up again as it is!
    i had the dmf/clutch & slave inc fluid changed from a local clutch specialist for the cost of £550 cash

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    I have just had my DMF and clutch replaced by my local dealer for just over £1600.00. I go along with the idea that a flywheel should last the life of the vehicle. My Jan 06 on a 55 plate (50,000 miles) failed and I had no option to get it replaced. The dealer gave me back the replaced parts as I asked for them to help in my complaint to GM, and all I got was a snotty reply saying NO!

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    Regular Member clightowler's Avatar
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    Quote Originally Posted by dh.dti View Post
    i had the dmf/clutch & slave inc fluid changed from a local clutch specialist for the cost of £550 cash

    Where in West Yorks mate, I may need it in future lol

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