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Thread: Vx Finally got it right!!!!!!

  1. #1
    Regular Member Woodsta's Avatar
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    Default Vx Finally got it right!!!!!!

    After 5 visits to Vx complaining of "clutch bite point" noise, various bull sh!te fob offs, replacement parts or a squirt of WD40! It was the flywheel after all this time!!!!!!!!

    At first the mechanical engineers at vx thought it was the: gearbox?, thrust bearing?, clutch plate?, pedal fault?, loose part or the flywheel?

    After all that they replaced the thrust bearing and some hyd part. WRONG. Then i contacted VX "customer care" and within 2 days the car was back in for a "Vx authorised replacement flywheel" diagnosed by a bloke at the end of the phone and told my local Vx to do the flywheel!!

    Picked it up tonight, and no rattling noise!!!!

    So the next time i have a problem i will ring the vx dealership, hold the phone close to the problem for an instant and correct diagnosis!!!! see no need for "pop it down and we will take a look"

    All is Good, faith restored and 11k miles inside warranty

    Woodsta Siggy back at last

  2. #2
    Regular Member willc01's Avatar
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    Wouldn't it be great telephone diagnosis all the time. Save me weeks every year of just standing in the stealers

  3. #3
    Regular Member rushy's Avatar
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    Vehicle : SRi


    Engine : Z22SE (2.2 Petrol)

    Year : 2004

    Mileage : 137000

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    Join the club mate, got my car back today after 10 visits to sort an oil loss/burning problem. The outcome was a new engine. They gave me a print out of all the work done in all its visits and if I had paid for it myself it would have come to £4000 before vat

  4. #4
    Regular Member Woodsta's Avatar
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    i asked for all details of the repairs for my records, but VX said due to the Data Protection Act they can only give me a hand written summary, no print out or costs could be supplied?

    Hmmm Whats that smell? i smell VX Bull Sh!t!!!!!!!!

  5. #5
    Regular Member rushy's Avatar
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    Vehicle : SRi


    Engine : Z22SE (2.2 Petrol)

    Year : 2004

    Mileage : 137000

    Default

    I wanted to get an extended warranty on the new engine as the cars warranty runs out in feb. He just put in my reg and out it popped. Had all my visits even the service. Had all prices, dates, job numbers and fault codes on there too!

  6. #6
    Regular Member Woodsta's Avatar
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    Hmmm, i will pay a visit. hopefully get the nice chick on the front desk to give me a print out. nice one cheers.

  7. #7
    Regular Member rushy's Avatar
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    Vehicle : SRi


    Engine : Z22SE (2.2 Petrol)

    Year : 2004

    Mileage : 137000

    Default

    Just had a look its titled "Workshop History Report" He also said that vx luton has this information too and can collate these reports from the entire vehicles history ( if taken to a main dealer. So in affect can tell you what the previous owners have had done at different dealers, even a bulb replacement! Not to sure if they would give you that info though?!

  8. #8
    Regular Member Woodsta's Avatar
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    great thanks for the info, fingers crossed!

  9. #9
    Regular Member rushy's Avatar
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    Vehicle : SRi


    Engine : Z22SE (2.2 Petrol)

    Year : 2004

    Mileage : 137000

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    Just to let you know Woodsta, had the car back in for more work, asked for a new updated printout and, "yes Mr Rush no problem". So it wasnt just a one off mate, hope you get/got yours.

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