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Thread: Kwik Fit

  1. #1
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    Default Kwik Fit

    KWIK-FIT nearly got me 3 points. Never use the place as they are rip off cowboys but on a saturday afternoon they are the only place local to stock 225/40/18 tyres. They quoted £176 per tyre (needed 2), brought the car in to get them fitted and the pleb with the squint eyes informed me there was 5MM on the fronts and 3mm on the rears. Fine then, 3 hours later MR plod pulls me over (again) and informs me there is 1.3mm on the inside of the rear left tyre. He accepts my sob story and lets me off with a 21 day "get it fixed" slip. Phoned a mate in the industry and he's getting me 2 of the same 225/40/18's for £65 each. Bingo. So, avoid at all costs the kid on mechanics and wannabe tyre fitters at Kwick-Fit, 7 Callendar Road, Falkirk. More so the guy with the one eye looking at you and the other is looking out the window the incompetent ****wit....

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    Well, I've been languishing under the (?mis)conception that the tyre had to have above the minimum limit over 3/4 of the tyre width...

    Even so, they should have spotted the excessive wear on the inside and advised you... after all, they could have sold another pair of tyres.

    Sing along now: "You can't get thicker than a Kwik Fit Fitter...."

  3. #3
    Regular Member bigdave1701's Avatar
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    Have to say this makes a change from Kwik Fit's normal company policy of sell the customer something even though they don't need it. Doesn't make it any more acceptable though

  4. #4
    Regular Member crispy007's Avatar
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    kwik fit are like homebase only use them is your desperate and no where else is open avoid like the plague at all costs

  5. #5
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    Quote Originally Posted by wcr View Post
    KWIK-FIT nearly got me 3 points. Never use the place as they are rip off cowboys but on a saturday afternoon they are the only place local to stock 225/40/18 tyres. They quoted £176 per tyre (needed 2), brought the car in to get them fitted and the pleb with the squint eyes informed me there was 5MM on the fronts and 3mm on the rears. Fine then, 3 hours later MR plod pulls me over (again) and informs me there is 1.3mm on the inside of the rear left tyre. He accepts my sob story and lets me off with a 21 day "get it fixed" slip. Phoned a mate in the industry and he's getting me 2 of the same 225/40/18's for £65 each. Bingo. So, avoid at all costs the kid on mechanics and wannabe tyre fitters at Kwick-Fit, 7 Callendar Road, Falkirk. More so the guy with the one eye looking at you and the other is looking out the window the incompetent ****wit....
    Surely the fault is yours - not just once, but TWICE over.

    Firstly, if you knew your tyres needed replacing, why did you accept what he said? Why didn't you insist on them being changed?

    And secondly, if you could get tyres from your mate anyway, why didnt you get them earlier and replace them sooner rather than going to KF and then getting told off from PC Plod?

    If you had ended up with points, it would have been no less than you deserved - you're passing the buck to the guy at KF but he's not responsible for the wear-n-tear of your tyres - you are. End of story.

  6. #6
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    disagree, KF had a duty of care, they messed up as usual and as a professional the op was right in accepting the diagnosis from the 'specialist'

    Lesson learnt imo, stay well clear.

  7. #7
    Regular Member ilovetechno's Avatar
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    As I work for CEVA (kwik fit contract) their tyre national distribution center can agree they are cowboys. They been on watchdog for their famous £99 mot & service!!!
    Also they charge you to get rid of the tyres , but what people dont kno is that they shred them to make tiles and other things, and others sold to 3rd world countries where there`s no mot or laws.
    So yh DO NOT USE THEM.

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    Quote Originally Posted by sshooie View Post
    disagree, KF had a duty of care, they messed up as usual and as a professional the op was right in accepting the diagnosis from the 'specialist'
    If the OP knew he needed new tyres, he was well within his rights to insist they should be changed. But he didnt. That is NOT the duty of KF or anyone else - its called consumer choice. And he made that decision.

    I've done it countless times (ie having tyres changed before they needed to be replaced) - the onus is on the car owner, not the vendor. How many times have tyre dealers etc come to customers homes to check tyres and suggest they need replacing?

    Fact remains that the OP needed new tyres and didnt change them prior to being collared. Irrespective of whether it was KF or any other tyre retail outlet.

  9. #9
    Regular Member m8internet's Avatar
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    There is a difference between a visual inspection and recommendation
    Sounds to me like the employee simply made a visual inspection of the visible area of the tyres
    Kwik Fit do offer a full tyre inspection, and on completion a written report and copy is provided
    It is not perfect, but it does provide the tread across the central three quarters, and not just simply what is visually apparent

    Rather unusual though to quote 5mm on the front and 3mm on the rear, when the customer advises they need new tyres
    However, it is the responsibility of the driver to check the tyres and ensure they meet the minimum legal requirements

    Personally, I would make a written complaint to Kwik Fit about the extreme discrepancy, between the tyre measurements and the VDRF as issued by (assuming) Central Scotland Police

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    Quote Originally Posted by m8internet View Post
    However, it is the responsibility of the driver to check the tyres and ensure they meet the minimum legal requirements
    Bingo!

    Just as its the drivers/owners responsibility to take the car for its MOT - garages dont call you up to tell you to do it - the same applies for consumables, like tyres.

    Duh!

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