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Thread: Another rubbish Kwik Fit!!!!

  1. #1
    Regular Member chewy71's Avatar
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    Default Another rubbish Kwik Fit!!!!

    Stopped by the Beverley Kwik Fit centre after recommendation of their excellent work!... tracking and balancing.

    Tracking first, was shown all was out and instructed to rectify and stated 'my steering wheel WILL be level when going in a straight line won't it'... 'yes it will sir, it's clamped'.
    Balancing then done, and wheels re-fitted. My car was backed out and when I returned to it, both front wheels were replaced on the wrong side (directional tyres!)
    Car returned to the workshop to swap, noticed the 'lad' fiddling with the mudflap (if knocked hard, the plastic rivet pops it but simply pushes back in without issue so didn't worry).
    Car backed out and I went on my way. Travelling out of Beverley I noticed the steering wheel is now not level at all. Then when able to get above 60mph,.. the front wheels proved themselves to be horrendously out of balance.
    Took the car to Lincs Tyres (where I should have gone) to re-balance and got it done spot on.
    Cleaned wheels on Saturday to find my muflap... er ... flapping. No plastic rivet in there.

    All in all,... wate of money and time allowing monkeys to pay with my car, booger it up and relieve me of £40.

    Seems like ALL Kwik Fit centres are the same

    DO NOT USE BEVERLEY KWIK FIT

  2. #2
    Regular Member Tam80's Avatar
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    Default

    Quote Originally Posted by chewy71 View Post

    Seems like ALL Kwik Fit centres are the same

    DO NOT USE BEVERLEY KWIK FIT
    Yep They Are All Chancers...I Just Learned My Lesson As Well...

    DO NOT USE KWIK FIT...PERIOD

  3. #3
    Regular Member yorkshireborn's Avatar
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    Vehicle : saab 95


    Engine : 2.3t

    Year : 2006

    Default

    one of my first jobs was at kwikfit even back then they were cowboys .
    they use trainees to fit tyres / exhausts (they show u once or twice after that your on your own at fitting )
    there staff turnover is terrible every other week some one has quit and a new face would appear.
    even when i worked there i would take my car to be done.

  4. #4
    Regular Member 6009tristanb's Avatar
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    Default

    Quote Originally Posted by yorkshireborn View Post
    one of my first jobs was at kwikfit even back then they were cowboys .
    they use trainees to fit tyres / exhausts (they show u once or twice after that your on your own at fitting )
    there staff turnover is terrible every other week some one has quit and a new face would appear.
    even when i worked there i would take my car to be done.

    very true in what your saying my first job after leaving school was at kwikfit i was shown once how to change a tyre and with in a week they had me doing exhausts and then brakes at 17 didnt think anything was wrong with that but now how dangerous was that no proper training also what i had to change items when they didnt need changing.
    the only time i use kwikfit now is for aircon when i buy a car if the aircon doesnt get cold i always use them just in case it has a leak as if it doesnt work i refuse to pay

  5. #5
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    Default

    I worked for them as a YTS in the late 1980's and we were sent to MOTEC in Scotland to do the RTITB vehicle maintennace of blocks of 6-7 weeks at a time we lived there and had the time of our lives.

    But to be fair then they did give the correct training but it's the bloke doing it and we had to rip off customers to get bonus etc, moved on and worked my way up through college courses as fast fit is a now way to go really.

  6. #6
    Full Member chrisvectra's Avatar
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    Vehicle : VXR8 6.0 muscle SRI ESTATE XP1

    Trim : VXR/ SRI ESTATE CDTI XP1

    Engine : 6.0 V8 Thunder

    Year : 2008

    Default

    Is there a decent kwick fit anywhere!!!!!
    VXR IS FOR LIFE NOT JUST FOR THRILLS !



  7. #7
    Regular Member Jezzy's Avatar
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    Used to be in the next town along from where I lived, back in the early 90's. The one in my town was rubbish then (still is), but even then, the decent one was a rarity. It was staffed by guys in the late 20's/early 30's, rather than 18 year olds like they have now.

  8. #8
    Regular Member chewy71's Avatar
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    Default

    Just received call from Area Manager, obviously hugely disappointed at the service I was given, and will be discussing the issues with the centre.
    Has also offered to return my money so at least the customer services dept are spot on!!

  9. #9
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    Default

    thats a result then mate , there are 700 kwikfits in the UK , cant all be this bad surely ??

  10. #10
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    Default

    Hi Chewy71

    We were concerned to read your comments about Beverley Kwik Fit.

    We would like to discuss this further with you- please could you contact me at kwikfitwebcare@kwik-fit.com.

    Kind regards
    Gerry

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