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Thread: Samsung galaxy s problem

  1. #1
    Regular Member mspvxr's Avatar
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    Unhappy Samsung galaxy s problem

    Hi guys. Need some help and advice. I broke the screen on my phone and now cant see anything on it at all. Obviously i to get it repaired but i didnt get time to back it up after my holiday so all the pictures are still on there. For some reason the phones usb wont connect to the computer so im in a bit of a pickle as what to do because o2 will wipe the phone with any repair but it defeats the object. I have loads of vids and around 600 pics. I asked o2 about it today and they just said il have to put a note with it saying not to wipe it but theres no guarantees and i really dont want to lose them as they are very sentimental. I see you can buy a new screen off ebay for about a £100 but theres no guarantee it will work and then i have to get someone to repair it as i believe its a bit of a fiddly job for a novice. The phone still switches on but i just cant see it on the screen.
    Any help is very much appreciated

    Mike

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    Regular Member scotty84's Avatar
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    Is it having problems connecting to kies? Mine has been doing that for ages and managed to get it connected yesterday.
    I had to uninstall kies then reinstall it.
    Then factory reset my phone (this keeps the photos/vids) but deletes all apps and if you have an sd card you can back up your contacts with a little guidance I could right down what buttons to press starting from the home menu.

    After I did this my pc and kies connected to the phone.
    Let me know if you wont me to right some instruction for the above, maybe worth a go.

    But when you plug the usb in does the computer bleep or anything?

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    Regular Member nokiaman1978's Avatar
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    is it not likely that the photos and vids are stored on the removable external storage card, if you say there is that anount of pics and vids it would have had to use the external storage. scratch that i think it has about 16 gb internal storage ?
    Last edited by nokiaman1978; 3rd July 2011 at 21:24. Reason: wrong info

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    Regular Member ScottyV6's Avatar
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    I took mine down local phone repair shop and they replaced screen with nothing lost for £94

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    Regular Member ScottyV6's Avatar
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    although broke it again and refuse to pay when loads of old spare phones round the house

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    Regular Member mspvxr's Avatar
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    My touch screen is totally unuseable. When i plug it in i get the charging beep but it just says usb device not recognised. The phone is working but the screen wont recognise my touch and i cant see it anyway. I cant control the phone atall. I have no issues of losing apps but if they wipe it i guess it will be the whole phone , pics included. I have an sd card from my blackberry but as i cant use the phone atall im stumped. Really am gutted to say the least.

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    Regular Member mspvxr's Avatar
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    Quote Originally Posted by nokiaman1978 View Post
    is it not likely that the photos and vids are stored on the removable external storage card, if you say there is that anount of pics and vids it would have had to use the external storage. scratch that i think it has about 16 gb internal storage ?
    Yeah its built in with the space for an axternal sd card but i didnt have one.

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    Regular Member scotty84's Avatar
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    Im guessing your miles away from shropshire? Could have tried it on my pc now I got it working after nearly a year haha

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    Regular Member mspvxr's Avatar
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    Haha thanks mate im in london. I even took it to the carphone warehouse but just wont get recognised in the pcs so they couldnt do anything with it. Its not looking good.

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