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Thread: can`t trust the dealers

  1. #1
    Regular Member andy.l's Avatar
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    Vehicle : Astra j sports tourer

    Trim : elite

    Engine : 1.6 cdti

    Year : 2015

    Default can`t trust the dealers



    well wot can i say about vxl dealers apart from a load of sh**e
    is there any dealer in the country that actually cares as
    i really haven`t found 1 yet.

    i ordered a rear bumper skirt a few weeks ago and hooray
    its still not arrived in so i re-ordered it again wednesday gone
    and it should only take 2 days max and again not arrived so i totally
    give up.

    why do they give you the impression of " i don`t give a sh*t attitude


    oh well i give in with them


  2. #2
    Vectra-C Obsessed Poster Drinky's Avatar
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    Chin up Andy m8 its not just you they p155 everyone off just go in there and stamp your feet a bit wont get you your bits any quicker but you will feel better !!!!!!

    Back in a V6 !!!!!!!!!!!! And lovin it !!!

  3. #3
    Ex-Staff Full Member big phil's Avatar
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    sorry to hear that andy ... can't you use your contacts in irmscher to get them ?????? just a thought ??



    Watch the truck pull on youtube --http://www.youtube.com/watch?v=zjGfVxXov1E

  4. #4
    Ex Vec-C Admin ed taylor's Avatar
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    My dealer in Tamworth has so far been very good to me, they phone me to say my parts have arrived.I may have found the only dealer in Britan that is worth useing,

  5. #5
    Regular Member Harry's Avatar
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    i'm honestly surprised that you're surprised Andy!!! you've dealt with them enough to pre-empt their crappy behaviour!! but maybe this time is just taking the biscuit!

  6. #6
    Regular Member andy.l's Avatar
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    Vehicle : Astra j sports tourer

    Trim : elite

    Engine : 1.6 cdti

    Year : 2015

    Default



    yeah very true chaps,

    you would think they would do everything to keep me happy considering i
    ave spent loads with them so think its time to look for an alternative dealer
    as it wont matter now as they have took the discount away from me that i
    was gettin so maybee its time to move to another dealer and nagociate a
    good discount with another.

  7. #7
    Regular Member Flyingkiwi's Avatar
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    I agree entirely about stealers service...

    Ordered a new folding key three weeks ago, and was told at the time delivery wouldn't be a problem (even tho I knew it would...)

    Rang them up today to check if it had come in. Without checking my details they told me it's not in yet...problem getting hold of them. Bah!!!! (Or should that be Baa?)

    Patience is a virtue, and over the last five years I've found you need a hell of a lot of it with VX dealers!

  8. #8
    Regular Member AndrewTi's Avatar
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    Don't get me started!!

    Seriously, Fiat could show them how it's done. And I talk from experience.

  9. #9
    Regular Member willc01's Avatar
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    Got to agree with Ed Taylor, my stealer is great, I get 15% disc on most things, if something is delayed they call me, best dealer of all manufacturers i've ever had to deal with.

    Suprised to see today when I brought me GM flat blades, they had to give me 38% to get down to £23.50 as shown on the VX accessories site. They didn't even look for the price just took my word for it.

  10. #10
    Regular Member csd_19's Avatar
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    And the spanner monkeys aren't much better than the managers.... Had the actuator valves etc replaced recently under warranty on my dad's 2.2 Auto Elite, got the car back and wondered why it seemed to be dripping fluid. After a quick look it seems like they managed to spill about as much oil around the 'box as they did put in it, so it was dripping from the subframe!

    Had us all worried to find these oily patches in the drive! All because some wee numpty couldn't clean up after themselves.....

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