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Thread: microsoft word problem

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    Regular Member the fisherman's Avatar
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    Default microsoft word problem

    every time i try open it in my office for a reciept to print out i get this error saying preparing to install and thats it.nothing else happens it wont open up or anything,tried to uninstall and reinstall.still the same,anyone got any ideas please

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    I've had this before. I just put the install CD in when it asked for it, and it's been fine since. Not sure what caused it.

    Have you installed anything else on your PC just before it started doing it?

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    Regular Member the fisherman's Avatar
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    ive tried installing again and still never worked.and not installed anything on pc either

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    Regular Member m8internet's Avatar
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    Which version of Microsoft Word?

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    2007

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    Which operating system is that installed on?
    Which printer is installed and on what port?

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    Go Download Another 1

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    Regular Member the fisherman's Avatar
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    Quote Originally Posted by m8internet View Post
    Which operating system is that installed on?
    Which printer is installed and on what port?

    xp
    installed on. hp printer.

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    Regular Member m8internet's Avatar
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    Quote Originally Posted by the fisherman View Post
    installed on. hp printer.
    Which specific type of HP printer?

    Have you installed IE9 recently?
    Has this issue always been present?

    Which version of Windows Word 2007 is it? (ie Word 2007 or Word from Works 2007)
    Do you have the original discs?
    If you do, then read later
    Start off with the Works repair facility in the Control Panel
    Shut down restart after each stage
    If that does not work then go for a complete uninstall and reinstall, again shut down and restart after each stage
    Last edited by m8internet; 22nd June 2011 at 18:28.

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