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Thread: Chemical Guys.

  1. #1
    Regular Member Das's Avatar
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    Thumbs down Chemical Guys.

    Anyone else used them before? All I can say is so far I'm very disappointed.
    Ordered a couple of items a week ago today, and get an email today to say that its only just been dispatched today, very disappointed as this was my first order and ordered through DW. I really expected better service. I've ordered things off ebay one day for them to arrive the next, I guess I've got myself conditioned to how good Ebay can be. I guess when people are not getting feedback they are not overly interested. I thought people were scrambling for business these days, especially of the repeat kind. I was about to email them yesterday and ask them if it had been dispatched yet, its a pity I hadn't, if they had told me it hadn't I would defiantly have told them to cancel the order and refund me my money.

  2. #2
    Administrator Big-Pete's Avatar
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    I've used them a few times and I can only say that I've been more than happy so far, I ordered some gear over the weekend and it arrived yesterday by parcel force, My previous order was ordered on a sunday and delivered on the Teusday again by parcel force, I did have a note in the order that came yesterday saying that the windscreen stuff i ordered would be sent when its back in stock..


    On the flipside regarding ebay, that depends on whether you get a good seller rf not, The reason i don't order much from ebay is because it's a gamble if you're going to get your stuff when you want it..
    Last edited by Big-Pete; 2nd June 2011 at 16:09.

  3. #3
    Regular Member Das's Avatar
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    Quote Originally Posted by Big-Pete View Post
    I ordered some gear over the weekend and it arrived yesterday by parcel force
    Your joking! ffs!!!!! So I ordered 3 days before you and you got yours +2 days, and counting earlier....................... The annoying thing is I never even took the free postage offer via DW, I paid full price and for that I could have driven to Glasgow and picked the stuff up.


    Quote Originally Posted by Big-Pete View Post
    On the flipside regarding ebay, that depends on whether you get a good seller rf not, The reason i don't order much from ebay is because it's a gamble if you're going to get your stuff when you want it.
    Never really had an issue with ebay at all pete, really cant remember waiting any more than 5 days for anything.

  4. #4
    Regular Member Grumpy1954's Avatar
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    Not used DW or Chemical Guys direct, I get most of my stuff from cleanyourcar or Meguiars, they've always delivered within 2 days.

  5. #5
    Regular Member Das's Avatar
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    Really want to try the CG's stuff Grumpy, but at this rate it might not be here by this time next week.........

    Pete if you dont mind me asking what was the value of your order, mine was only £26, wonder if they priorities there orders value wise?

  6. #6
    Full Member bobssignum's Avatar
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    Usually spot on next day or day after delivery , remember we have just had a bank holiday , that is usually enough to throw a spanner in the works .
    Driving vauxhall,s for 30 + years
    and still loving it

  7. #7
    Regular Member Das's Avatar
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    Quote Originally Posted by bobssignum View Post
    Usually spot on next day or day after delivery , remember we have just had a bank holiday , that is usually enough to throw a spanner in the works .
    Maybe, but still doesn't explain how someone ordered 3 days after me and got there order yesterday when mine was only just dispatched today.

    Anyway I've posted in their feedback section on DW, will see if they respond or not.

  8. #8
    Regular Member Das's Avatar
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    Quick responce.

    Quote Originally Posted by david g View Post
    Sent a new order out as you should have had it lobg before now ,will be with you by tomorrow

  9. #9
    Administrator Big-Pete's Avatar
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    Quote Originally Posted by DasArab View Post
    Pete if you dont mind me asking what was the value of your order, mine was only £26, wonder if they priorities there orders value wise?
    The order I got yesterday was around £80, the previous one was something like £130 ish. No free postage here either

    Quote Originally Posted by DasArab View Post
    Your joking! ffs!!!!! So I ordered 3 days before you and you got yours +2 days, and counting earlier....................... The annoying thing is I never even took the free postage offer via DW, I paid full price and for that I could have driven to Glasgow and picked the stuff up. .

    CustomerID# xxxx

    Thank you for your order. Your order number is 9xxx, placed 30/05/2011 at 12:17PM.
    Just checked and I ordered on Monday and it was delivered yesterday
    Last edited by Big-Pete; 2nd June 2011 at 16:30.

  10. #10
    Regular Member Ginge7289's Avatar
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    I get my stuff within 3 days. Normally a very good service. You could message jordan and see what he say's.

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