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Thread: Vauxhall service quote 316

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    Default Vauxhall service quote 316

    Just phoned vauxhall for a quote for a 40, 000 mile service on 1.9 cdti.

    316 , I asked what this included and the first thing they mentioned " Spark plugs. "

    needless to say i have refused. I had to contact them 4 times to get this quote and try book an Mot ..... so long vauxhall.

    Booked in somwhere else for service MOT and Aircon recharge for 220.

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    Regular Member m8internet's Avatar
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    Quote Originally Posted by roswell View Post
    316 , I asked what this included and the first thing they mentioned " Spark plugs. "
    Easy enough for the Service Department assistant to requote for the correct engine
    That price would be quite fair for a 1.8 or 2.0 petrol so the price for the 1.9 CDTI wouldn't be far off that (once adjusted)

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    To be honest its more the level of servie i have experianced from this dealership across the board.

    I bought the car on 31st of may last year, this was a sunday so I couldnt collect till it was serviced and mot`ed as part of the sale deal along with getting the tracking sorted out.

    I had to take it back twice for the tracking and the service was a rubber stamp in the book because I ended up replacng the air, pollen and fuel filters myself. I have phoned them 3 times and sent an online booking request to book this Mot + Service over the last 3 days.

    I get off the phone after they tell me they cant book me in for monday (mot only) they have even asked the service manager and its imposible to get my car in.

    1 hour later i get a call from the dealership saying they have picked up my booking request and will book me in for monday no problem plenty of slots free.

    There is only so much being messed around you can take but being told they will change my spark plugs as part of the service just really was the last straw. << that was on the final call.

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    Regular Member si_hoss's Avatar
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    I totally understand - I've recent started thinking "if they don't want my money I'll go elsewhere" when it comes to slack people. If I find myself making too much effort so give someone cash for something then it's not worth it. They should be as helpful as possible, no second chances any more.

    Think I'm just getting grumpy as I "mature" lol

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    Regular Member TimTay's Avatar
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    Would have been interesting to see where they planed to put the sparkies tho

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    Regular Member chewy71's Avatar
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    i got charged for sparks on my old 2.2 direct,.. but the mechanics checklist stated he hadn't fitted any!!

    Good ol Martyn Bell looks after my Vec now

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    More excellent dealer work there!

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    Regular Member scotty84's Avatar
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    Also watch for the "didnt replace that and this filter as they looked new" oh but no discount as its a fixed price for service......I paid 125 for an oil change and a health check lol......Dealer hey lol..........

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    Regular Member Grumpy1954's Avatar
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    Quote Originally Posted by scotty84 View Post
    Also watch for the "didnt replace that and this filter as they looked new" oh but no discount as its a fixed price for service......I paid 125 for an oil change and a health check lol......Dealer hey lol..........

    That's not far off mine, I went with a known good independent, bought oil, sump O ring,oil, fuel and pollen filters on trade card for 52, then he serviced and safety checked it for me for 60, 112 total. Dealer quoted 180 with them supplying parts.

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    I've paid upfront for mine 500 for next three services ....... Not a bad deal and keeps warranty people happy.

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