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Thread: Vauxhall Dealers Strike Again!

  1. #1
    Regular Member leeds vectra's Avatar
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    Year : 2014

    Default Vauxhall Dealers Strike Again!

    All,

    Most of you will know the problem I had on the delivery of my Meriva VXR. It turned up without the spec i'd ordered it with but after compensation was agreed and i took the car. Four months on and i'd agreed a deal with Perry's Vauxhall near Barnsley for a 6 month old Vectra SRi CDTI. The car they were going to get in for me was from Network Q as i wanted an SRi with decent spec. I narrowly missed a Misty grey one with bluetooth, sat nav, park assist and AFL.

    The sales Manager then found a black one with AFL and park assist on his system. I'll get it in for you pay a deposit of £100 and it will be here next week. I got them to agree to velour mats, boot liner, diamondbrite and full tank of derv. He phones me Friday it's ready get your drive away insurance sorted and come and get it Saturday.

    Ok fine so far, hoping that everything would be better than my previous disaster with the Meriva (which was a different dealer by the way). I turn up on Satruday afternoon sales Manager comes out with big grin, it looks great he said, it's been diamond brighted and taxed ready to go.

    On approaching the car i noticed the AFL lights and washers so that's sound, I'm looking at the front bumper so i said where's park assist? He replies it's got it, it was beeping when i parked it. Looks round the back and it's got a tacky aftermarket kit with the sensors on top edge of bumper not central.

    Next up chrome strips on windows, now i know these are a common fault for tarnishing but these were well gone, i'll get them done on Network Q he said.

    I opens the boot no bootliner as agreed, i'll get one ordered he said, opens the drivers door ****ty old grey mats, i'll get them ordered he said. I also noticed a couple of scratches round the car with a gouge in front bumper.

    He then starts to try tell me it's got park assist, it was beeping in reverse, it said on the network Q system it had it. My reply was Park Assist from the factory is front and rear sensors with a switch on the dash to overide, as you can see it hasn't got them.

    Here we go again i'm thinking, so made the decision i don't want the car. No park assist, chrome strips shot, no boot liner and no velour mats.

    But he said i've taxed it and diamondbrited it for you, my reply was what about the spec it hasn't got, the extra's you had agreed to put in. Then there was silence for about 20 seconds, put the refund back on my card i'm off.


    There's my story again, anyone recommend a decent Vauxhall Dealer in Yorkshire as i for the life of me Can't find one!!


    Paul.

  2. #2
    Regular Member Maverick's Avatar
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    Paul, Give my dealer a call, PM me and I will give you the contacts.

  3. #3
    Regular Member pogo's Avatar
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    thats a bit of a p1553r mate ! theres nothing worse than having your time totally wasted by these plonkers! are you getting rid of the meriva vxr then?

  4. #4
    Regular Member leeds vectra's Avatar
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    Yeh, Meriva's going or was should i say!!

  5. #5
    Regular Member leeds vectra's Avatar
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    Oh, forgot to mention he had already sent the log book off!! Can you get it back to me when it arrives!!

  6. #6
    Ex Vec-C Admin & Founder Bainie's Avatar
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    Jeez, Bad luck mate, the major problem with Vauxhalls are the dealers, they let the brand down so much, I bet you are even considering a different make, just because of them .....

  7. #7
    Regular Member leeds vectra's Avatar
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    Couldn't agree more Bainie. Your spot on. I would have binned Vauxhall years ago if it was just about Dealers. Vauxhall don't realise how much damage they do to peoples confidence in a brand.

  8. #8
    Regular Member pogo's Avatar
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    Quote Originally Posted by Bainie
    Jeez, Bad luck mate, the major problem with Vauxhalls are the dealers, they let the brand down so much, I bet you are even considering a different make, just because of them .....
    as long as hes no considering buying an astra

  9. #9
    Regular Member Gripper's Avatar
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    I use Batchelors in Ripon. Vauxhall and Suzuki dealer but very good. The guy to deal with is called Chris Harper and he is on the ball. The service and parts department there is good too.

  10. #10
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    the dealer we just bought our car from also wanted £200 deposit just to gettthe car tp the garage. we refused so they waived it. got a call from manager after 3 days sayng the car they got was "not of merchantable quality" and they wouldnt sell us it(fair enough) but they did have a better spec one in the compound with 1000 miles less which they wanted £2000 more for. after some bartering we got them to agree to the same deal as the other one so we took it. that was evans halshaw in middlesbrough, mind i wont take it back to them for valeting, it came covered in something that wont wash off, its going vack at the weekend
    Wayne -

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