Adrian flux not happy

**bigmac** · 3rd February 2011, 12:33

I cancelled my policy with them as they couldn't get any where near a quote i had from Ford direct

ive paid up to date and money for direct debit went out a few days ago but i though what the hell id leave it.

Well got a phone call this morning stating i owe them £27 as the contract i had was premium credit services and with a rebate back and cancellation fee's i still owe £27

Ive never in my life had this happen they have just been paid a full months insurance for a car i don't have yet they still insist i owe them money

Going to read my small print and TC as there charging me for 12 months insurance but wont give me a years no claims

Stay clear imho

**Ziggy** · 3rd February 2011, 12:38

It will be down to the actual insurance company I think and not the broker. Though I may be wrong. Although I have left AF after they messed me around. Have you tried greenlight insurance?

**bigmac** · 3rd February 2011, 12:40

Ive got insurance mate

im not that bothered about the £27 but its principle they are charging me £25 for cancelling my policy, Fair enough i would expect this if i have only just took it out but im near the end of my 12 months so how the hell does it cost £25 to send me a letter stating my policy has been cancelled

Plus ive paid for Feb's insurance on a car i dont own

**merikiito** · 3rd February 2011, 12:42

Been better to have let it run its course by the sounds of it then you would have got the full years no claims even tho u no longer have the car. You think you are doing the right thing by letting them know and you get shafted

**bigmac** · 3rd February 2011, 12:46

Thing is the girl on the phone agreed with me its not right

so she knows there trying to shaft you.
Sorry guys but i cant recommend them at all and if i ever had to renew i wouldn't ring them no matter how cheap they could get it for me because over a 12 month policy i was paying 33% insurance tax lol
It sound's a good deal when they tell you the monthly instalments but when you calculate them up and add 33% tax your paying loads more than you got quoted ...

**dh.dti** · 3rd February 2011, 12:49

one more reason not to touch them with a barge pole

**Tam80** · 3rd February 2011, 13:39

It Bug`s My T*** Than These People Got Their Own Law

After 2 Years With Kwik Fit The Renewal Was Nearly Tripled On My 3rd Year With The 2 Year No Claims...Got a Quote With Co-op (Which I Took) Guy Told Me On The Fone That They Could Never Get Near My Quote

But As You Said Bigmac...It Ain`t The 27 Quid...Its The Principle

Dirty Robbing B*****

**Penfold101** · 3rd February 2011, 14:43

I've been with them for 2 years now, had two claims go through without any issue at all...

**merikiito** · 3rd February 2011, 15:03

I have been with them for 3-4 years with no issues. It clearly states in the letters/email you get from them their trading terms (cancellations costs etc) and the interest payable if you pay in instalments. The problem is not many insurance companies like modifactions to cars so if we want to do this its a price we have to pay

Sorry to be a bit hard Don but its all in black and white on your terms and conditions before you agree to the policy. I do agree with you that its a bit hard but we have signed up for it.

**SRI_STU** · 4th February 2011, 17:49

Ive just got off the phone to flux and they want over £800

to insure my veccy, thats well over £200 more than my local high street insurance company.
7 yrs ncb,
No claims/ convictions,
No mods
But hey did tell me something i didnt know, which is my car comes standard with a cat 1 alarm and immobilizer so not all bad ,lol.