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Thread: griffin technology are bonkers

  1. #1
    Regular Member neill's Avatar
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    Default griffin technology are bonkers

    Bought a griffin roadtrip for my iphone 4 about a month ago, and today it stopped working, so rang griffin in america to see what they could do, they sent me an email with the following instructions, are they serious lol, any suggestions on what tool to use for the destruction?

    This email has been sent to you by Griffin Technology to help facilitate testing and/or replacement of merchandise.

    Generally we handle returns for our international customers a little differently than for our domestic customers. We assure you that this is our preferred method for handling your return as it will help save you money (shipping costs) and the hassle of having to send the product back to us. It also has the added benefit of helping us to ensure that your unit is truly non-functional.

    First, destroy your defective product. Yes, really destroy it. A hammer works well for destroying most products however feel free to use whatever tool you are most comfortable with. This can be a great opportunity for you to express yourself creatively and take out some frustrations at the same time. Also, you may want to use eye protection and protect yourself from any flying debris that may result from this process.

    Second, document the destruction by taking a digital picture of the destroyed unit while it is laying on a printed copy of this email so that the RMA number and other information are visible. If you don't have a printer, you can just hold the item in front of your computer screen with the email visible. Also, take a digital picture (or scan a copy) of your receipt.

    Third, send us the pictures. Just reply to this email and attach the digital pictures of the destroyed product on the printed email and the receipt along with any other pictures that we might enjoy, such as you holding the destroyed product or the town where you live. Of course including the extra pictures is optional but feel free to include them if you want to.

    Once we receive the email and verify the photos we will send a replacement to the address that you have provided us below. In order to ensure that we receive your email, please limit the size of the email to around 3MB. If we have not received a response from you within 30 days from the when this email was sent, your request for a replacement will automatically be removed from our system. So please respond as soon as possible.

    Processing may take up to 2 weeks once the photos are received.

    Thank you,

    Griffin Technical Support
    support@griffintechnology.com
    Last edited by neill; 2nd February 2011 at 23:01.

  2. #2
    Regular Member kdadidog's Avatar
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    your foot sounds like a good idea. or run it over in the car, . then tell them you need new tyres cos they bust

  3. #3
    Full Member merikiito's Avatar
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    Brilliant
    Lois Griffin: Peter! You're bribing your daughter with a car?
    Peter Griffin: Ah, c'mon, Lois, isn't 'bribe' just another word for 'love'?

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    Full Member gibbon7000's Avatar
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    Do what the americnas do best, follow the instructions, make sure a piece takes a chunk out of your forehead, then claim a hefty amount from them in compo. after all it only said use safety glasses, not a full face visor.

    My other car. 1972 1641cc slammed beetle. On the road finally!!

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    Full Member Old man Jimbo's Avatar
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    You should ask for a selection of the best photos they've had. What a hoot!
    Ken-tec FTW.

  6. #6
    Full Member merikiito's Avatar
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    did you buy it in the UK? I see Halfrauds and Amazon are selling them. If it was brought in the UK would it not be quicker to get it exchanged? Mind u it does take the fun away
    Lois Griffin: Peter! You're bribing your daughter with a car?
    Peter Griffin: Ah, c'mon, Lois, isn't 'bribe' just another word for 'love'?

  7. #7
    Regular Member nibblitz's Avatar
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    Microwave it .. Or put it in a food blender .. Or, Microwave it then put it in a food blender ..

  8. #8
    Regular Member neill's Avatar
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    Quote Originally Posted by merikiito View Post
    did you buy it in the UK? I see Halfrauds and Amazon are selling them. If it was brought in the UK would it not be quicker to get it exchanged? Mind u it does take the fun away
    bought from online retailer and they being funny ******s, but to be honest im looking forward to smashing the thing up!!!

  9. #9
    spoons
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    lol

    Ok so lay the item on top of your old fading 50" Plasma TV and hit it hard with a hammer.

    Then claim their instructions have resulted in the loss of your 50" Plasma TV and you want compensation for anxiety and distress... but you will settle for a new TV thanks.



    In fact... lay the item on top of your old fading wife..... errrrr no, no, no... not a good idea

    ** Disclaimer : I do not recommend any of the above **
    Last edited by spoons; 3rd February 2011 at 12:54.

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