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Thread: Well done Kwik-Fit

  1. #1
    Regular Member Green Growler's Avatar
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    Default Well done Kwik-Fit

    I know Kwik-Fit don't generally have the best reputation, but I have to say my local one, in Welwyn Garden City (Hertfordshire) are spot on.
    When I was sorting the front tyres for my 19's, it became clear internet suppliers where far cheaper, but several local places refused point blank to "fit only" tyres.
    Kwik-Fit where the most friendly and helpful, and cheapest to fit my own tyres.
    I was very impressed at the time, I think it was the depot manager (Darren) that fitted mine, he knew I was nervous, the 19's were mint, they had only been refurbed about 2 weeks previous, but a side wall had failed on me.
    Anyway, he was very careful and patient, taking great care and didn't put a mark on them.

    Today, I came out of Tesco's to find one of my rears flat, gutted, I straight away began imagining the nightmare of getting the tyres I wanted replaced in time for Sunday !!!
    I had a quick look round the tyre and found a screw, thankfully in the middle of the tread.
    Had a boot full of shopping (not that I fancy the space saver anyway) and I am only going to use the tyre weld if I have to, so I popped into Tesco's petrol station and pumped it up, hoping it would get me home, thankfully it did, only had about 7-8 mile to do.
    Naturally, after my last experience Kwik-Fit was the first port of call, and Darren was the man on the job again, I recognised him straight away, and no doubt he recognised me and the car as we both kind of stick out a bit, lol.
    He done a perfect job once again, 19's are not the easiest of sizes to deal with, but he seems to really take his time and take care.
    Now imagine my surprise, and I still cant quite get my head around this, after he was all done, when he just told me to drive it away !!! NO CHARGE !!!
    I nearly fell over !!!
    Just because they had done my tyres for me (the fronts, not the backs, and all they done was fit em, not supply em.) he done the puncture for free !!!
    I'm still amazed at this, so a great big thank you and a very well done to Kwik-Fit.

  2. #2
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    Default

    I hope you're gonna go in with a slab of beer for them Martin?

  3. #3
    Ex Vec-C Admin & Founder Bainie's Avatar
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    Default

    Yep, unusual, and as you say a lot of places will shy away from fitting tyres, especially 19`s ...

  4. #4
    Regular Member bobbyboy's Avatar
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    Default

    I usually call them "Kwik -rip off" but well done mate....

  5. #5
    Ex-Staff Full Member big phil's Avatar
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    thankfully , there are people who have pride in what they do ,and willing to go the extra mile


    well done kwik fit



    Watch the truck pull on youtube --http://www.youtube.com/watch?v=zjGfVxXov1E

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    Regular Member Ian's Avatar
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    bl00dy hell, thats stonkin service for Kwik fit!! word of mouth is the best marketer as they say say (i think lol)

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    Regular Member Green Growler's Avatar
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    Quote Originally Posted by AJA
    I hope you're gonna go in with a slab of beer for them Martin?
    Yep, that thought did cross my mind !

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    Regular Member pogo's Avatar
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    must admit my local kwik fit dont charge for puncture repairs, they probably hope that you need a new tyre!

  9. #9
    Regular Member Caterman's Avatar
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    Now that's service. Not many prepared to help out any more.

  10. #10
    Regular Member Green Growler's Avatar
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    Quote Originally Posted by vectrapogo
    must admit my local kwik fit dont charge for puncture repairs, they probably hope that you need a new tyre!
    Really ! wow, never realised that, I had a repair done on one of the tyres on the bus when I got it, had slow puncture, and was waiting to get the 19's sorted, so just wanted it to tide me over, the previous fitting company I used to use now charge £15 a repair !

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