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Thread: How stupid are the dealers!!..

  1. #1
    Regular Member bigdave1701's Avatar
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    Default How stupid are the dealers!!..

    I Booked the car in for 9.30am today to have the handbrake recall done and the tracking re-aligned. I got a text from them last night reminding me to be there at 9.30am. I get there at 9.30am this morning and they're closed! Barriers across the entrance and there's absolutely no sign of life!?

    What sort of moron books a car in for for repair on a day that the garage isn't open!?

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    Forum Moderator soulman's Avatar
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    must be someone who didn't realise it was a bankholiday today .
    would be nice to think that they went to work then realised tho lol ....

  3. #3
    Regular Member david.aka.judas's Avatar
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    i bet your face was a picture. a free alignment for you???

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    Regular Member barney490's Avatar
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    Knowing dealer systems, the text would have been sent automatically from the booking screen. I guess that a member of the service staff didn't realise it was a bank holiday when they made the booking or got there dates mixed up. But, did you realy think they would be open on a bank holiday? i'm sure i would of made a call to them first.

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    Regular Member m8internet's Avatar
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    Quote Originally Posted by barney490 View Post
    did you realy think they would be open on a bank holiday?
    Mine normally is, but I do not check and make sure they aware it is either a local or national holiday
    However, they often don't anything more than the basics, if the car needs parts then the car has to be brought back another day
    Ideal for basic servicing, as they are often quicker at it

  6. #6
    Regular Member barney490's Avatar
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    The dealers in my area have never opened for parts or service on a bank holiday in the last 30 years that i can recall. Normally the sales dept is open, but they really never want to know, should you arrive with a problem on your car.

  7. #7
    Regular Member Grumpy1954's Avatar
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    I'd give them some stick for it, wasted trip for you and they SHOULD have picked up on it. The text would be automated, hospitals amongst others do them now

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