Anyone use sky broadband?

**bigdave1701** · 9th December 2010, 17:40

Were moving house in January and speaking to BT today it became clear that they'll want £130 to connect the line in the new house plus our current £28 per month for line rental and call package & then there's the £14 for our O2 broadband.

I phoned Sky and they can connect the line for £10 if I take their call package, line rental, broadband and sky+ with the entertainment bundle. All in all it sounds like a good deal and will only cost 50 pence a month more than were currently paying. My question is, does anyone use sky broadband and is it any good? Any regular problems? What about customer service etc...

Cheers

Dave

**bangty 1** · 9th December 2010, 17:43

mine ent worked for like 2weeks and you just get put to india lol says it all

**Dan_BlackSRi** · 9th December 2010, 17:58

I have Sky BB, Talk, TV/HD etc and its all been perfect for the 3+ years its been in, no downtime at all, and the hardware and speeds have been very consistent.

I would recommend them all day long.

**markj23** · 9th December 2010, 17:59

sky is ok same as the rest runs off bt lines call center is in scotland they all have break downs every now and then

**Aidi** · 9th December 2010, 18:11

Been with Sky BB for 2 years. One hiccup in that time, otherwise its been very good.

Rgds
Aidi

**humphshumphs** · 9th December 2010, 19:13

Had sky broadband and phone for about 18months, had sky tv for years. Did a deal to upgrade to Sky+, added phone, talk and broadband.

Only had one little glitch about a month ago, and the broadband went down for 3 days... but other than that no problems, and the price is good. Got unlimited 20Mb broadband for £7.50 a month, so not too bad.

Can't fault them really, unless you get through to india on the customer services, then you dont really get much joy, just keep trying until you get to the call centre in scotland, and they are brilliant.

**byebyeitsagsi** · 9th December 2010, 19:23

Does your street have virgin media? they do some good deals and have the fastest broadband speeds in the uk. Ive been with VM for years and never had a major problem.

**rickeys16v** · 9th December 2010, 19:25

Originally Posted by Dan_BlackSRi

I have Sky BB, Talk, TV/HD etc and its all been perfect for the 3+ years its been in, no downtime at all, and the hardware and speeds have been very consistent.

I would recommend them all day long.

i have the same but my broadband has been messed up for the 3 months ive had it my line can only take 7.1 meg and they are sending me 7.8 down my line so it wont work right but they cant seem to understand that.. the the HD goes off the odd time they say its the weather , besides that they are very helpful

**bangty 1** · 9th December 2010, 19:30

Originally Posted by humphshumphs

Had sky broadband and phone for about 18months, had sky tv for years. Did a deal to upgrade to Sky+, added phone, talk and broadband.

Only had one little glitch about a month ago, and the broadband went down for 3 days... but other than that no problems, and the price is good. Got unlimited 20Mb broadband for £7.50 a month, so not too bad.

Can't fault them really, unless you get through to india on the customer services, then you dont really get much joy, just keep trying until you get to the call centre in scotland, and they are brilliant.

yep so true all you get is "we can not see a proplem" phone down grrrrrr

**bigdave1701** · 9th December 2010, 20:33

Originally Posted by byebyeitsagsi

Does your street have virgin media? they do some good deals and have the fastest broadband speeds in the uk. Ive been with VM for years and never had a major problem.

No VM at the new address.

Good to know that theyre ok. Being a Mac user I dont tend to bother with call centres as they just get confused when you try to explain that youre not running windows.

Anyone know what type of wireless router theyre currently supplying?