Vauxhall main dealer destroyed a car...

[wcr]

Long story short, customer bought a diesel Vec C and had me programme an additional key in as there was only one (at which point there was no fault codes in any module). Six weeks later he phoned to say the car was dead, I attended and advised fuel pump module failure.

I went on holiday so he fitted a new pump and trailered the car to VX main dealer for programming.

The senior tech had it for four weeks, he was then told to collect the car. He was charged £400 odd and told the car would never run again and to scrap it.

I attended the following day to find this-


**********************ECU ID STARTS**********************
Source Address: CIM
Source Address: 0x00000245
Identifier: 0x0002
VIN: W0L0ZCF6838018668
Part Number:13112786
Software version number: 805050111
System description: EATON0400
Alpha code:
Manufacturing date: 021001
Number of stored fault codes: 13
B3057 - Security Code Not Programmed
(00) - Present
B3055 - Transponder Key Problem
(00) - Not present
B3056 - No Transponder Key Programmed
(00) - Present
B3700 - Wiper Interval Circuit Open or High Voltage
(04) - Present
B3715 - CAN-Bus No Communication with UEC (Underhood Electrical Centre)
(00) - Not present
B3840 - Wrong Stalk Switch Configuration
(00) - Present
B3840 - <Unknown DTC>
(0F) - Present
B3794 - Switch Cruise Control Circuit Open or High Voltage
(04) - Present
B2810 - Steering Wheel Remote Circuit Open or High Voltage
(04) - Present
B3977 - Wrong Environment Identifier Received ECM (Engine Control Module)
(00) - Present
U2105 - CAN-Bus No Communication with ECM (Engine Control Module)
(00) - Not present
U2108 - CAN-Bus No Communication with ABS (Anti-Lock Brake System)
(00) - Not present
U2111 - CAN-Bus No Communication With EHPS (Electro-Hydaulic-Power-Steering)
(00) - Not present
**********************ECU ID ENDS**********************
**********************ECU ID STARTS**********************
Source Address: ECM
Source Address: 0x000007E0
Identifier: 0x0410
System name: Y20DTH
VIN: W0L0ZCF6838121763
Hardware number:1401
Part Number:24451346
Software version number: DJAMS130_S
System description: BOSCH0100
Type approval number: B02008
Alpha code: KD
Number of stored fault codes: 9
P0105 - Boost Pressure Sensor Circuit Low Input
(03) - Not present
P0340 - Camshaft Position Sensor Circuit Range/Performance
(FC) - Not present
P0070 - Ambient Air Temperature Sensor Malfunction
(71) - Not present
P0380 - Glow Device Circuit Open Circuit
(04) - Not present
P0380 - Glow Device Circuit High Voltage
(0C) - Not present
P1222 - <Unknown DTC>
(FA) - Not present
P1614 - Wrong Transponder Key
(50) - Present
P1615 - ECM (Engine Control Module) Identification Failed
(00) - Present
P1616 - CIM (Steering Column Module) Wrong Environment Identifier
(00) - Present
**********************ECU ID ENDS**********************
**********************ECU ID STARTS**********************
Source Address: ABS/TC/ESP
Source Address: 0x00000243
Identifier: 0x0201
Hardware number:12790843
Part Number:9191496
Software version number: 00C32B2F
System name: TCS EBC430
System description: TRW 0300
Alpha code: EN
Number of stored fault codes: 2
U2105 - CAN-Bus No Communication with ECM (Engine Control Module)
(00) - Not present
C0800 - System Voltage Low Voltage
(03) - Not present
**********************ECU ID ENDS**********************
**********************ECU ID STARTS**********************
Source Address: EHPS
Source Address: 0x00000244
Identifier: 0x0101
Hardware number:24444336
Part Number:0
Software version number: V11_
System name: EHPS GEN3 TRW
System description: TRW 0300
Alpha code:
Number of stored fault codes: 5
C1532 - Steering Angle Sensor Signal Circuit Open or High Voltage
(05) - Not present
C1550 - Replace Electronic Control Unit (ECU)
(37) - Not present
U2105 - CAN-Bus no Communication with ECM (Engine Control Module)
(00) - Not present
U2105 - CAN-Bus ECM Message Range/Performance
(71) - Not present
U2139 - CAN-Bus No Communication with CIM (Steering Column Module)
(00) - Not present
**********************ECU ID ENDS**********************
**********************ECU ID STARTS**********************
Source Address: IPC
Source Address: 0x00000255
Identifier: 0x0100
VIN: W0L0ZCF6838018668
Part Number:9180289
Software version number: 4.31 06/02
System description: VDO 0400
Alpha code: WW
Manufacturing date: 021008
Number of stored fault codes: 4
B0670 - Airbag Telltale Circuit Malfunction
(00) - Not present
U2139 - CAN-Bus No Communication with CIM (Steering Column Module)
(00) - Not present
U2113 - CAN-Bus No Communication with SDM (Airbag)
(00) - Not present
U2105 - CAN-Bus No Communication with ECM (Engine Control Module)
(7F) - Not present
**********************ECU ID ENDS**********************
**********************ECU ID STARTS**********************
Source Address: AIRBAG SDM
Source Address: 0x00000257
Identifier: 0x0001
Part Number:13142540
Software version number: 00BA9224
System description: DELCO0400
System description: 0x415332353430483332323737464D334B
Alpha code: GP
Manufacturing date: 021004
Number of stored fault codes: 4
B0026 - Driver Airbag Squib Circuit (Stage1) High Resistance
(04) - Present
B0077 - Driver Side Airbag Sensor Malfunction
(00) - Not present
B0078 - Passenger Side Airbag Sensor Malfunction
(00) - Not present
B1001 - Electronic Control Units (ECU's) Configuration Mismatch
(00) - Present
**********************ECU ID ENDS**********************
**********************ECU ID STARTS**********************
Source Address: REC
Source Address: 0x00000254
Identifier: 0x0101
VIN: W0L0ZCF6838018668
Part Number:13125488
Software version number: 0000038F
System name: REC
System description: LEAR 0400
Alpha code: BA
Number of stored fault codes: 3
B1001 - Security Code Not Programmed
(44) - Present
B1020 - No Communication with Rain Sensor
(71) - Not present
B3596 - Invalid Trouble Code Please Ignore!
(00) - Not present
**********************ECU ID ENDS**********************
**********************ECU ID STARTS**********************
Source Address: UEC
Source Address: 0x00000253
Identifier: 0x0101
VIN: W0L0ZCF6838018668
Part Number:13112917
Software version number: 0000038F
System name: UEC
System description: LEAR 0400
Alpha code: AJ
Number of stored fault codes: 6
B3866 - Right High Beam Circuit Open
(04) - Present
B2699 - Right Low Beam Circuit Open
(04) - Present
B0525 - Front Right Turn Indicator Circuit Open
(04) - Present
B3867 - Front Right Parking Lamp Circuit Open
(04) - Present
B3596 - Invalid Trouble Code Please Ignore!
(00) - Not present
B1375 - Switched System Voltage (Ignition ON) Circuit Malfunction
(00) - Not present
**********************ECU ID ENDS**********************
**********************ECU ID STARTS**********************
Source Address: DDM
Source Address: 0x00000259
Identifier: 0x0101
VIN: W0L0ZCF6838018668
Part Number:9227560
Software version number: OP1D 186000
System description: SIEM 0401
Alpha code: KL
Manufacturing date: 629020
Number of stored fault codes: 5
B3974 - Driver Door Select Switch Window Lifter Circuit Open or High Voltage
(05) - Present
U2139 - CAN-Bus No Communication with CIM (Steering Column Module)
(00) - Not present
B1330 - System Voltage Malfunction
(00) - Not present
B1325 - System Voltage Low Voltage
(03) - Not present
B1001 - <Unknown DTC>
(44) - Intermittent
**********************ECU ID ENDS**********************
**********************ECU ID STARTS**********************
Source Address: PDM
Source Address: 0x00000258
Identifier: 0x0101
VIN: W0L0ZCF6838018668
Part Number:9227562
Software version number: OP1D 186000
System description: SIEM 0401
Alpha code: KP
Manufacturing date: 529020
Number of stored fault codes: 4
B1330 - System Voltage Malfunction
(00) - Not present
U2139 - CAN-Bus No Communication with CIM (Steering Column Module)
(00) - Not present
B1325 - System Voltage Low Voltage
(03) - Not present
B1001 - <Unknown DTC>
(44) - Intermittent
**********************ECU ID ENDS**********************
**********************ECU ID STARTS**********************
Source Address: DIS
Source Address: 0x00000246
Identifier: 0x0001
Hardware number:13114365
Part Number:13114366
Software version number: 4601
System description: BORG 0400
Alpha code: YQ
Manufacturing date: 020912
Number of stored fault codes: 2
U2139 - CAN-Bus No Communication with CIM (Steering Column Module)
(00) - Not present
B3952 - Car Key IN Output Signal Circuit Low Voltage
(02) - Not present
**********************ECU ID ENDS**********************

It really amazes me that a main Vauxhall dealer screws up a car and erases the security code when all they had to do was programme in a new pump??????????

Then charges the customer for their **** up... it's just not on.

I've yet again advised this customer to put in a serious compliant to VX head office and contact Watchdog or similar, after I get the car running and submit a full report.

About three out of every ten diagnostics I run i hear horror story's about main VX dealerships overcharging or being cowboys.

[GazVXLINE170]

My local dealer claimed the accelerator pedal on my car was faulty but in their report they state 'needs to be replaced and reassessed'

The dealer quoted me £353 for diagnostic and replacement - I said no thank you - and got it replaced for £180 - turns out the fault lay in the throttle body.

Personally I think Vauxhall are useless - I don't waste time complaining anymore.

Gazza4

[mccluskey119]

That is unreal! !!
I wouldn't even trust a main dealer with a service

[GazVXLINE170]

That is unreal! !!
I wouldn't even trust a main dealer with a service

I know m8 neither do I and that is why.

Gazza4

[wcr]

It really is madness what the main VX dealers get up to. I attended an 08 plate Astra last week just back form the dealer with a steering rack fault, it was a warranty claim but he went early to collect the car.

He was told they were still waiting on the part coming in from DINGBRO!!

If that had been a paying customer the new EHPS unit would have been genuine VX at three or four times the cost of a Dingbro part.

It just shows the warranty is not worth the paper it is written on when they use third party parts.

[the-wizard]

This is true!, i often see the parts van from the local cheapy spares shop dropping bits off at the vx dealer.

[bobssignum]

What gets me is that vauxhall made a big song and dance over the announcement that they would require there dealerships to improve there standard of service but in truth these promises are not really worth the paper there written on
Thats why mine has not seen the inside of a vx workshop for three years.

[plasma]

Trifle worrying that lot.. Looks like they've reset the CIM, then attempted to reprogram it and as it was flashing the codes around the car it crashed and left them blank.... Also looks like they've had a low battery too...

A lot of them Network faults could have been caused by a spike in their tech2 unit which mine does sometimes and crashes the network..

I reckon a good reprogram of affected units would clear most of that. Only thing I can see which isnt accounted for is the front end headlight 'still' being open circuit?

Good luck with this one, let us know how you get on pls.

Looking at the Vin Number I'm judging its a 53/04 ish plate 2.0dti?

Shoulda just of needed a ECU clear unpair from the pump and a recode

[wcr]

Trifle worrying that lot.. Looks like they've reset the CIM, then attempted to reprogram it and as it was flashing the codes around the car it crashed and left them blank.... Also looks like they've had a low battery too...

A lot of them Network faults could have been caused by a spike in their tech2 unit which mine does sometimes and crashes the network..

I reckon a good reprogram of affected units would clear most of that. Only thing I can see which isnt accounted for is the front end headlight 'still' being open circuit?

Good luck with this one, let us know how you get on pls.

Looking at the Vin Number I'm judging its a 53/04 ish plate 2.0dti?

Shoulda just of needed a ECU clear unpair from the pump and a recode

My thoughts exactly. Spot on with the car too .

It will be a slow process as the customer is in no rush. I advised it's far too good to simply write off on VX's say-so as it's only done 34k miles.

The car wont accept any security code as it stands. My plan is to virginize the ECM, CIM and pump. At which point (going by previous experience) it should accept any code I put in and programme it to the CIM and ECM, as it should think these have been replaced with new units (IE no security code).

If not, then it's virginize all modules and start programming as if a new car has rolled off the production line....

[Celes]

My thoughts exactly. Spot on with the car too .

It will be a slow process as the customer is in no rush. I advised it's far too good to simply write off on VX's say-so as it's only done 34k miles.

The car wont accept any security code as it stands. My plan is to virginize the ECM, CIM and pump. At which point (going by previous experience) it should accept any code I put in and programme it to the CIM and ECM, as it should think these have been replaced with new units (IE no security code).

If not, then it's virginize all modules and start programming as if a new car has rolled off the production line....

And made in Ellesmere Port


You're a brave man trying to fix this. You should try to work on my Signum. I can't get rid of the "RADIO SAFE" beep when I press TUNER, NAV, any audio settings, and others...12/2003, 2004 model year 3.0CDTi