User Tag List

Thanks Thanks:  0
Likes Likes:  0
Page 1 of 2 12 LastLast
Results 1 to 10 of 12

Thread: What still no internet!!!

  1. #1
    Regular Member Happy Girl's Avatar
    Join Date
    Aug 2008
    Location
    Never enough Costa!
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Vehicle InfoStats

    Vehicle : Coupe

    Trim : SE

    Engine : 2.L

    Year : 55

    Angry What still no internet!!!

    I don't believe it just logged into my BT account to see when I will get my phone line up and running. The first estimate was tomorrow.

    It now says estimated date is the 23/11/10 and with a different phone number to the first one!!!

    I am not happy to say the least!!

    Is this normal?

    I may not be able to reply till I go back to work.

  2. #2
    Ex Vec-C Admin Deztroyer's Avatar
    Join Date
    Jan 2009
    Location
    WGAF#5
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Vehicle InfoStats





    Default

    it may be a case that they have their wires crossed (if you pardon the unitended pun) i would suggest you give them a call from work to establish what is happening .... if you were a new customer i could understand the delays - but an existing customer they should be on the ball

    0-Large smile ......every time it's driven

  3. #3
    Regular Member MalcGSI's Avatar
    Join Date
    Mar 2006
    Location
    E Sussex & Kent
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Vehicle InfoStats





    Default

    Doubt it, when we moved I phoned BT on the Monday the phone was working Tuesday PM and the Internet on the Friday. All new services, not transferred from a previous address though.

  4. #4
    Regular Member chewy71's Avatar
    Join Date
    Sep 2010
    Location
    Lincolnshire
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Vehicle InfoStats





    Default

    BT shocking.. took 6 weeks to figure out my internet connection ... nuggits.

  5. #5
    Regular Member keefy*2010's Avatar
    Join Date
    Jul 2010
    Location
    Grain, Rochester,Kent
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Vehicle InfoStats

    Vehicle : Vectra C Facelift

    Trim : Elite

    Engine : 1.9Cdti 150

    Year : 2007

    Default

    I had an additional line put in and broadband installed when I was staying at my mums whilst she was hospitalized and recuperation and the line was in within 2 days and broadband within 5 days. Give them some stick unfortunately it could be India you are talking to ,they are polite but do not grasp the situation so readily.

  6. #6
    Regular Member gtr1000's Avatar
    Join Date
    Dec 2007
    Location
    Carmarthen
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Vehicle InfoStats

    Vehicle : Insignia

    Trim : Sri

    Engine : 140 Ecoflex S/S

    Year : 2013

    Default

    Quote Originally Posted by Happy Girl View Post
    I don't believe it just logged into my BT account to see when I will get my phone line up and running. The first estimate was tomorrow.

    It now says estimated date is the 23/11/10 and with a different phone number to the first one!!!

    I am not happy to say the least!!

    Is this normal?

    I may not be able to reply till I go back to work.
    Are you next door to me then?

  7. #7
    Regular Member Grumpy1954's Avatar
    Join Date
    Mar 2010
    Location
    Newport (Shropshire)
    Post Thanks / Like
    Mentioned
    2 Post(s)
    Tagged
    0 Thread(s)
    Vehicle InfoStats

    Vehicle : Ford Kuga

    Trim : Titanium

    Engine : 2.0dtci

    Year : 2014

    Mileage : 1200

    Default

    Quote Originally Posted by chewy71 View Post
    BT shocking.. took 6 weeks to figure out my internet connection ... nuggits.
    When we moved here, BT said house had the original wiring, which wasn't capable of supporting internet usage, and we needed a complete new wire, outside and in.
    Engineer came out, said "there's nothing wrong with wiring and it's underground anyway outside, we won't dig the road up for one house" then left. Tried to charge us around £250 for that.

  8. #8
    On a Sabbatical
    Join Date
    Apr 2010
    Location
    Halstead, Essex
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Vehicle InfoStats





    Default

    I am sorry to say that I am ashamed about the providers here. When we moved in the apartment it took 32 days for a damn phone line activation ( we had the dial tone and they still tried to make us pay a full activation - 120£) and another 5 working days for the broadband connection. Back home in every town you can get fiber optics and 100 Mb connection. As a person with more than 12 years of IT background( hardware, Internet providers, ip tv etc.) .. it looks like here is the ice age.
    Except Virgin covered area....but they have a lot of issues with the customer service.

  9. #9
    Regular Member jimbovectra's Avatar
    Join Date
    Mar 2010
    Location
    liverpool
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Vehicle InfoStats





    Default virgin media

    Speak to spenny he is offering a great deal if you are in a cable area, XL TV package XL phone & 20mb braodband for 33:50 a month... also get 2 tv boxes..... friends & family rates... absolute bargian :-) me very happy

  10. #10
    On a Sabbatical
    Join Date
    Apr 2010
    Location
    Halstead, Essex
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Vehicle InfoStats





    Default

    @jimbovectra That would be lovely IF I would live in a cable area now. I did 2 years ago in Redditch..and after speaking with them they even brought the fiber optics in my house with a media convertor. That service was great.

    @Happy Girl - that is exactly what they done to me. A second date with a second phone number.

Page 1 of 2 12 LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. No Internet
    By Tam80 in forum The 'Off Topic' room
    Replies: 7
    Last Post: 17th February 2011, 12:24
  2. Internet at last
    By Happy Girl in forum The 'Off Topic' room
    Replies: 7
    Last Post: 8th December 2010, 23:15
  3. internet help...
    By Dwabo in forum General Chat
    Replies: 1
    Last Post: 19th April 2009, 11:25
  4. help with my internet.plzzzz
    By wanna veccy in forum The 'Off Topic' room
    Replies: 29
    Last Post: 25th December 2008, 00:01
  5. internet why pay???
    By vectra 2.0 t in forum General Chat
    Replies: 12
    Last Post: 22nd April 2006, 20:17

Visitors found this page by searching for:

Nobody landed on this page from a search engine, yet!

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •