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Thread: Z22YH Problems Ongoing??

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    Default Z22YH Problems Ongoing??

    I've recently written these two letters to Vx, I hope you can all take the time to read them and give me your comments, advice and guidence on where to take it from here.

    General Motors UK Ltd.
    Griffin House
    Osborne Rd
    Luton
    LU1 3YT

    18.10.10

    Dear Sirs,

    Re: Vauxhall Vectra 2.2 SRI

    I am currently a massively perturbed, anxious and disheartened owner of a Vauxhall Vectra 2.2 SRI, with Z22YH engine, I purchased this from Niddvale motors near Harrogate on 30.08.05 with only 15 miles on the clock. Now Vauxhall to me have always been a great manufacturer of motor vehicles, as a boy/young man I aspired to own a Vauxhall and did so when I could. I first owned a Vauxhall Corsa and after a year I traded up and got my lovely 2.2 Vectra, my wife and I love this car. Being a member of the armed forces and my trade a driver, I pride myself on looking after the car. I get it serviced at regular intervals and maintain high standards with the appearance and all lubrication levels. My wife and I really can’t see ourselves in another car. You were a trusted and respected manufacturer.

    I managed to get two years worry free motoring from this purchase. Call me cynical but isn’t it funny that the problems started occurring towards the end of the warranty. The manufacturer/parts related problems to date are:

    11.05.07: Sherwoods, Darlington, DL1 1RJ. The vehicle was taken in with power fault, engine warning light, loss of power at 60 mph and once stopped for a short time would restart. High pressure pump 93174538 & Sensor 24404015. Also carried out recall on exhaust clamp, I was not informed by post. Reason for replacing parts EML?? Job No 601004 carried out under warranty.

    14.09.07: Sherwoods, Darlington, DL1 1RJ. The vehicle taken back with further power fault, suspect it is still the previous fault not correctly rectified. FRTP 55352870, CCN 24454037, TRIP 13156933 & 13156926. Job No 608521 carried out under warranty.



    I appreciate that to this point it has cost nothing but time and fuel, but there are still underlying problems which I believe are linked, and had the Vauxhall franchise garages used been more competent these issues could have been resolved earlier.

    October 2008: Recall for handbrake adjustment. During this year, being the conscientious (and no longer fully trusting Vauxhall due to previous issues) vehicle owner I am I took out my own warranty.

    05.08.2009: Perrys, Aylesbury, HP19 8BY. The vehicle taken in (on 25.06.09) due to drastic power loss, the engine warning light coming on and not restarting. P1191 fuel rail pressure, High and Low pressure fuel pumps, injector and coil pack, fuel pressure regulator, fuel treatment x2 and regulator pressure V0024404015. Invoice No 70520254.
    After a lengthy negotiation between Perrys, my warranty company (Warranty Direct) and myself, the repairs totalled in excess of £1700, I ended up £499.50 out of pocket not to mention the warranty company increasing my premium.
    When researched on the internet was found to be quite a common fault, why no recall!?

    26.07.10: Perrys, Aylesbury, HP19 8BY. Whilst I was away in Afghanistan my father took the car out, and the car once again started suffering drastic power loss. This was apparently once again was due to the previously replaced fuel pressure regulator. This also ended up costing me £47.00 for a diagnostics check which also showed up P1112, P303 & P302 as potential issues. What angers me most in the case of this repair is that a) the regulator had been (supposedly) replaced less than a year ago and therefore the part must have been substandard and b) this repair was done for free (invoice no. 70541082) due to it being a recalled part – if this part had been recalled, why was I not informed? The loss of power which occurs in the vehicle when this part is faulty is, I believe potentially lethal and had someone of lesser experience been driving you may have been facing a court case.

    11.10.10 Ian Hudson & Co, Haverigg, LA18 4NG. After returning from Afghanistan and my father-in-law passing away, I find my family and I travelling north to Cumbria more often than usual. This is out in the sticks, where a car is relied on heavily, also during my leave period for me to spend time with my family after a stressful time away (on both my wife and I). Surprise the car has broken down again! This time due to cam chain auto tension failure, causing a misfire. The car is currently still in for repairs and instead of my family and I being free to get out and about and visit my two children, parents, other relatives and friends we are stranded waiting for the car to be repaired. I have again been on the internet and looked up the faults, what a surprise lots of people have experienced the same fault. So again why no recall?

    For all the faults above you will find many disgruntled Vauxhall owners on the internet, people who once respected your company and were proud of owning a Vauxhall. I’m sure there will be many more like me who have only read up on faults but not left any comments.

    I feel that the major fault lies with you as the manufacturer, although your garage franchise staff and mechanics could possibly do with more training and communication skills. Your company could do much more to ease the burden on your loyal consumer; you were well aware of these faults and did nothing. The only recall letter I ever received was in reference to the handbrake.



    But hey, congratulations to you Vauxhall you’ve got warranties now that cover up to 100,000 miles; I feel that I and many other Vauxhall owners have been your guinea pigs for working out the little gremlins on your cars. I could stomach this if you’d recalled the cars for the repairs that are blatantly manufacturer/parts faults.




    General Motors UK Ltd.
    Griffin House
    Osborne Rd
    Luton
    LU1 3YT


    05.11.10

    Dear Sirs,

    Re: Vauxhall Vectra 2.2 SRI

    Further more to the letter dated 18.10.10 attached:

    Today I received back my lovely car, lovely due to the engine having to have been stripped down and re-built at a cost of £782.62 (remove head, strip down and carry out decoke, fit two valves, refit head using new gaskets and seals, fit complete timing chain kit, change engine oil and filter, top up antifreeze). Also to my disgust the unit operating arm (part number 24437715, a part that enables the manifold to work at its optimum efficiency) was found to be incorrectly fitted and in ill working order, adding to the frustration and anger I have for your company. This part will most definitely have had to of been removed during previous works in your franchised workshops as listed below. I believe that there are two scenarios as to what has occurred in relation to this part a) it was substandard and your workshops chose to ignore this when removing it and refitting it during engine work or b) your garages refitted the part incorrectly. I believe that had your franchises done their jobs efficiently and this part had been replaced or correctly re-fitted, I would not have to write you this letter or my letter dated 18.10.10 (copy enclosed, awaiting response).

    I will not let this matter rest until I have answers as to why you would release such shoddy workmanship into the public domain when as a company you have a reputation of being a trusted and well respected brand name.


    Thanks for reading, I look forward to your comments.

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    Regular Member benny's Avatar
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    all im gonna say is your barking up the wrong tree ...try sending your letter to another country and it may get somewhere , iknow a man that did and got a nice letter and a cheque back ......

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    Country ?

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    Regular Member benny's Avatar
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    Daniel Akerson
    Renaissance Center - 400 Renaissance DR
    Downtown Detroit Michigan
    Detroit, MI 48243
    United States of America

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    Obviusly the biggest motor producing area in america, but what have they to do with Vx??

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    Err ok, CEO GM? I'll keep that one on the back burner and wait the reply from Vx.

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    Regular Member benny's Avatar
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    Quote Originally Posted by Mr_Chips78 View Post
    Err ok, CEO GM? I'll keep that one on the back burner and wait the reply from Vx.

    lol...duuurrrr ...a bloke i did work for wronte a letter to the old ceo explaining all the faults and so on and how much he had spent and they sent him a nice letter back with about £800 to cover his trubble ...maybe this wont happen now due to the climate but worth a try ..!

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    Regular Member Dazzy2006's Avatar
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    Good luck with this, i honestly hope you get somewhere but i doubt it. Your car is 6 years old and 1000's of vectra's have all sufferered the same faults.

    I looked through the history on mine and it has had £1000's spent on it including turbo's,egr valve's etc.

    Cars these days maybe more advanced than older ones but they are less reliable,poorly made and only expected to last 10years so all manufacturers use cheaper metals and cut every corner possible to save pennies.

    No harm in trying, just take out a warranty for peace of mind because i cant see any manufacturer taking any notice any time soon......


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    I had a warranty, but decided after jumping through the hoops they lay out that I'd be better off saving for the inevitable myself, at least then the work gets done without the added aggrovation of trying to justify this to some faceless company. It's working kind of
    Hey what have I got to loose by venting my spleen to Vx and GM!! I really do feel that the owners of the Vectra B and C's have been the guinee pigs for vauxhalls new 100'000 mileage warranty.

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    Regular Member Dazzy2006's Avatar
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    I would say the 100,000 warranty is probably full of loopholes aswell, i think the only people that will benefit from it are company's

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