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Thread: Theiving scumbags update

  1. #1
    Full Member chrisvectra's Avatar
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    Default Theiving scumbags update

    Well where do i start lol
    after informing my insurance company about the break in they took all my details and informed me that a company that they deal with will contact me (company called inphase) which they did on the monday afternoon, they asked me to take some photos of what was missing and email them to them this i did straight away and put a note on the email to ask them to tell me if they got the pictures ok.
    didnt hear a peep till the thusday, so then i phoned them and they told me they got the emails but no pictures!! so i asked then why didnt you get incontact with me? they could offer no good reason so again i sent them the pictures.
    a few days later again cos id not heard nothing i rang them again and they told me that the units were in (cd70navi and colour screen) and were being sent to a main dealer to be recoded (strange i thought) and they hoped they would be fitted to my car by friday, great i thought!!
    another company who inphase contract out to to install the equipment ring me and booked me in for friday! friday comes and the engineer comes to my home all the way from bristol he has no equipment with him as hes been told the stuff has been sent to me which it hadnt wasted trip for him and i was totall chessed off.
    they rebooked me for tuesday (just gone) again the engineer turns up again from bristol again with no equipment hes been told the same as the last time i still hadnt got anything from inphase.
    so they rebooked me for today (friday) the engineer turns up and hurray he has the equipment with him except for the sat nav disc (this was in my stolen unit) so after speaking to his boss who assures me they will get me one pronto, so the engineer carrys on installing the cd7o and colour screen only to find that these units are 2nd hand and used!!! the screen is covered in finger prints the facia on the cd70 is marked and inside the machine is a asda cdr with music on!!! the loom that came with it was also cut and bodged together with brown duck tape!!!!
    i managed to find my old satnav disc and put it into the machine and even found where the previous owner of this machine lives in the destination folder
    now im angry really angry ive paid my £250 excess for 2nd hand equipment which has no warrenty or anything the engineer was gobsmacked too, i got straight on the phone to my insurance company and gave them a going over and im told that they will get straight on this on monday morning
    grrrrrrrrrrrrrrr
    how do i stand legally with this cos i think im gonna lose the plot
    VXR IS FOR LIFE NOT JUST FOR THRILLS !



  2. #2
    Full Member Big Sig's Avatar
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    Personally when i saw that i would have rejected the goods as dangerous and told him to leave. I would have taken photos of the units and said they were not up to the same standard as the ones that were taken and was not accepting any old rubbish.

    makes you wonder where these units actually came from and what happens if they break down in a week etc.
    Now I need a turbo to keep up!

  3. #3
    Full Member chrisvectra's Avatar
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    Well i wasnt sure what to do and the guy istalling them had practally done it by the time id got off the phone with his boss
    VXR IS FOR LIFE NOT JUST FOR THRILLS !



  4. #4
    Full Member Big Sig's Avatar
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    In the same situation i would probably have done what you have. Hindsight is a wonderful thing
    Now I need a turbo to keep up!

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    Full Member chrisvectra's Avatar
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    i cant wait for monday morning the sh it is gonna hit the fan
    VXR IS FOR LIFE NOT JUST FOR THRILLS !



  6. #6
    Forum Moderator John LE's Avatar
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    I think that by sending you that unit they may have broken certain privacy acts (can't think of the exact term just after a night shift)

    It's the same reason that halfords can't take a sat nav back after you've used it as your adress may be on it

    Very poor show tbh

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    Regular Member Exclusive BV's Avatar
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    I am wondering how they managed to get hold of a second hand unit with disks inside

    this actually sounds to me like a stolen unit in itself.

    I would obtain a contact number for the owner of the satnav and make some enquiries

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    Quote Originally Posted by Big Sig View Post
    makes you wonder where these units actually came from and what happens if they break down in a week etc.
    probably from the type of scroates who took it in the first place. Should be new for old afaik. not so sure about dpa laws on this but I would see an address as no issue it's personal details it covers. And as for Halfords and sat navs, well that's just to stop people 'loaning' them for hols etc, nothing to do with DPA

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    Probably from a crashed car, where you don't think to remove the discs before the car is written off and scrapped.

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    insurance dont have to fit new parts - parts can be the same age as the car. I would focus on the wiring with tape on it. Was it tested for electrical resistance and continuity ? If so is any certification available ? If you were to smell burning from your dash when the units on ...

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