Bought my Vec C 1.8 Sri Nav in May this year. Would love to get a bigger engine but a a big stupid deer had other ideas and wiped out alot of my unprotected no claims along with my vec b's front end
Anyhow the start was not good. Once I got the car they failed to complete the finance final payment so I was paying for my part ex'd vec b for a while longer. Did stretch me paying for two cars, got sorted after a lot of phone calls and complaints. Then I found that the air con was warm. The gear knob fell off in the first week and the number plate characters were illegaly spaced. ANPR would have loved me. I asked a very pleasant copper for advice and he said replace em ASAP!
Well they fixed the gear knob, re gassed the air con and made me new plates for no charge as I expected and with no quibbles
Air con lasted about 3 weeks then hot again. Booked it in and the condensor was found to have quite a few leaks. Part ordered but will have to wait, its on back order.
2.5 months later I found that the key for the locking wheel nutts was missing. I phoned them and got it booked in. They drilled out the originals and replaced with new bolts. Again no charge. This I thought was very good service as I could have easily lost the key ( i didn't) and was just blagging it.
They replaced the condensor today and regassed the air con, again for no charge.
What started out rocky has turned into something good. They are polite and far from pushy.
Im glad to get rid of the 1 ltr corsa loan car though. Doing the 90 mile round trip to work for three days was enough for me. I now rattle when I walk.
It took three days to fix my condensor as thier Snap On machine broke so they could not take out the gas in order to remove the condensor until that was fixed.
I was okay with that as long as I was mobile. Petrol consumption was a lot less in the corsa. Treated myself to a few Latte's on the way into work.
Service is up in around 2 months time so it will be intersting to see how that goes.
Dealers get a lot of complaints so I thought I would say im currently very happy with the service they are providing. They have stepped up to the mark on several occasions, lets hope to continues.