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Thread: Fed up 2nd DMF in 12,000 miles

  1. #1
    Regular Member monty2000's Avatar
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    Default Fed up 2nd DMF in 12,000 miles

    the first new one lasted 6000 miles. the 2nd & current one 6000 miles later is failing again. It is not bad but there is a chatter when the clutch is let out half way in neutral.
    The dealer who i bought the car from & who carried out the repairs has now informed me that GSF want the part sent off to be tested which will take Days or even weeks and ive got a funny feeling they are gonna try wear & tear or the way the car is driven. which will then mean i will have to foot the bill.
    Is it me or it that taking the peeeee
    after a bit of advice. shouldnt it be the dealers problem to sort it out asap?

    Ive drawn up a letter which im going to send to them any advice would be greatly appreciated:

    Dear Sir/Madam,


    Supply of Goods (Implied Terms) Act 1973 (as amended)

    On the 25th of September 2009 I purchased a motor vehicle from you on finance. Namely a Vauxhall Vectra Club 1.9 CDTI 16v Registration number YC05 XDA. This had roughly 101,000 miles on the clock.

    The following problems have arisen:

    Within only 2 weeks of having the car I found out that the Dual Mass Flywheel was faulty. The fault was confirmed & the Flywheel was replaced by yourselves in October 2009. As far as I am aware you claimed the costs back from Motor Care Warranty Company for the Dual Mass Flywheel.
    By January 2010 the Dual Mass Flywheel had started to fail again. I had roughly done 6000 miles, it was confirmed faulty and changed by you again.
    The Dual Mass Flywheel has started showing signs of failure again. The car has now done 112,000 miles which is only another 6000 miles from when the last one was changed. I feel that the part is not Durable or of a satisfactory quality and does not meet the standard that a reasonable would expect.

    I spoke to Dennis your mechanic 3 weeks ago regarding this matter who has now informed me (after several phone calls from myself) that the Flywheel Supplier (GSF) wants the Flywheel & Clutch sent off to be inspected which will take days or weeks! As they feel it is very unlikely for a Dual Mass Flywheel to fail Twice which in other words I think they are thinking along the lines of the way the car is driven. I have found a lot of information regarding the Dual Mass Flywheel on the internet & it is a common failing part.
    I always drive the car sensibly and have perfect Clutch control & gear change. I would also like to note that I have had no contact with GSF. Pinetree supplied & fitted the part as far as I am concerned. Dennis has also informed me that a new clutch was fitted to the car. I have no evidence of this; I only have a receipt for a Dual Mass Flywheel. I would also like to request a copy of the receipt for the clutch that was fitted to my car.
    I need my car to get back and forth to work & would like to request a courtesy car if you do carry out the repair. I feel it is unacceptable to be days or even weeks to have my car repaired for something that is not my fault.


    I understand that under the above legislation, it is your responsibility to resolve the matter and would therefore ask that this is done within the next 14 days.


    Yours faithfully
    Last edited by monty2000; 23rd June 2010 at 20:43.

  2. #2
    Regular Member barney490's Avatar
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    good letter monty. I agree that it is THERE responsability to sort the problem and change it again, then send it off for investigation. Is gsf the make or the suppliers? as i have not heard of that make. LUK is the best to fit, as this is the original equipment and is available from motor factors. Stand your ground bud,

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    Do you get any clutch judder at all?

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    Regular Member monty2000's Avatar
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    They got the part from German Sweedish French. & now you have mentioned LUK i remember the mechanic telling me yesterday GSF want to send it off to LUK

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    Regular Member monty2000's Avatar
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    Quote Originally Posted by Hobo View Post
    Do you get any clutch judder at all?
    not realy. feels a bit pinny like pins & needles in the foot on biting point.
    and the chatter is very quiet but its there
    im at the point where i might look into returning the car if they dont want to play ball as all ive had is probs.
    in 9 months of ownership ive had to change
    Snapped Spring
    Inlet Manifold
    Back Discs & Pads
    Tie Rods
    Track Rods
    Last edited by monty2000; 23rd June 2010 at 21:03.

  6. #6
    Full Member Big Sig's Avatar
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    Quote Originally Posted by monty2000 View Post
    in 9 months of ownership ive had to change
    Snapped Spring
    Inlet Manifold
    Back Discs & Pads
    Tie Rods
    Track Rods
    Well it has done over 100k. Its hardly new, just one of the downsides from buying a high milage motor.
    Now I need a turbo to keep up!

  7. #7
    Regular Member Hideous's Avatar
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    it could be that another faulty component is causing the repeated dmf failures.

  8. #8
    Regular Member clightowler's Avatar
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    Quote Originally Posted by barney490 View Post
    good letter monty. I agree that it is THERE responsability to sort the problem and change it again, then send it off for investigation. Is gsf the make or the suppliers? as i have not heard of that make. LUK is the best to fit, as this is the original equipment and is available from motor factors. Stand your ground bud,
    Was chatting to autovaux in wakefield yesterday as I am sorting my sisters out with dmf failure. Apparently the DMF is made by Sachs for LUK who supply to GM/SAAB/Renault/Fiat etc for this engine gearbox.

    out of curiosity are the garage a main dealer or a backstreet garage affair? I would expect a main dealer to be using OE parts from Vauxhall not sourcing through GSF.

  9. #9
    Regular Member monty2000's Avatar
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    Quote Originally Posted by clightowler View Post
    Was chatting to autovaux in wakefield yesterday as I am sorting my sisters out with dmf failure. Apparently the DMF is made by Sachs for LUK who supply to GM/SAAB/Renault/Fiat etc for this engine gearbox.

    out of curiosity are the garage a main dealer or a backstreet garage affair? I would expect a main dealer to be using OE parts from Vauxhall not sourcing through GSF.
    no there not a main dealer mate. just a car sales.

  10. #10
    Ex Vec-C Admin Deztroyer's Avatar
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    as above the initial problems were resolved by replacing the valeo units with Sachs and fitting a new clutch and bolts as well... im not sure about a "non descript" manufacturer GSF but it sounds as if the parts as not "man" enough to compelte the job??

    0-Large smile ......every time it's driven

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