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Thread: garage problems! what would you do?

  1. #1
    Regular Member pugs,signum's Avatar
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    Default garage problems! what would you do?

    Hi all

    After months of a rattly dmf i decided to book the motor in to have it changed, done shed load of overtime to build up the funds as its meant to cost a bit

    I didn't know what garage to go to so i went on a site called (The good garage scheme) found the nearest garage and went to them for a quote, the guy said he cant go quoting every1 who walks through the door or he'l not be getting any work done.
    I thought this was fair enough, he said it would be a 5hour job and quoted his rate, adding that he dont know what parts will go in until its taken apart (i agrees with what he's saying)
    so two weeks ago i booked it in for next fri (giving 3weeks) and asked him if he could give me a rough prices so i know roughly where i stand! he agrees with this and says he'l find out and give me a ring.

    today comes and still aint heard off him, so i popped down there and he says he's (rather blazah) been busy and might get round to it in the week , i say no worries cheers n walks out.

    I tamping about this n want to leave it until the day before and ring him up and cancel the job! thus leaving him with a empty garage for the day! am i wrong to do this to him???? if he cant be bothered ringing to find a few prices why should i be bothered showing up with my car on the day? also when i first booked it in and he asked what car it was i said a signum (like a vectra) he looks out the window and looks at my car and says what? that thing out there? didn't bother me at the time but re-thinking it now it just bugs me, as its my pride and joy ok it might not ne a fancy audi like he's got but its mine and i work hard for it gggrrrrrrrrrrrr

    I called to another garage this afternoon and low n behold they give me a prices for the parts give or take and labour within 20mins!

    I dont know what to do now as the first garage had much cheaper labour

  2. #2
    Regular Member m8internet's Avatar
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    Alarm bells are ringing for me
    Any garage MUST offer a quote in writing if you ask for it
    No quote = no work, it's as simple as that
    If they mess up you can hold them to that
    I've been presented with a bill before and said I will pay only what you quoted for

  3. #3
    Regular Member izonoky's Avatar
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    Ditch the first garage and go with the second. And if the first garage starts giving you jip then tell 'em 'you can't be messing with garages that don't bother with quotes'

  4. #4
    Ex-Staff Full Member John LE's Avatar
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    I'd tell him to stick it and leave you findings with the good garage scheme, he'll come to regret being like that with potential customers

  5. #5
    Regular Member barney490's Avatar
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    take the second option, if he isnt even bothered to supply quote,you have to wonder what his workmanship is like and as i understad it the good garage scheme is voluntary.

  6. #6
    Regular Member mattv6diesel's Avatar
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    Quote Originally Posted by barney490 View Post
    take the second option, if he isnt even bothered to supply quote,you have to wonder what his workmanship is like and as i understad it the good garage scheme is voluntary.

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