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Thread: Halifax Bank

  1. #1
    Regular Member davidlewis24's Avatar
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    Default Halifax Bank

    hi everyone a little help needed if possible im with the halifax got my wages paid into the account today and checked my balance tonight and £379.83 has gone from my account ????? rang halifax and was told 3 payments have been made on my debit card today 1 for £146.70 2. £155.42 3. £77.71 but they cant tell me who has taken the money until tomorrow is this correct ? they have now stopped my bank card but im realy annoyed about it and dont no what to do

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    Regular Member m8internet's Avatar
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    Details should be available in your online account, but they will only show the place and merchant account name

    Halifax need to get the actual polled details and these are normally available at least once a day

    There wasn't any need to stop your bank card, they could simply have suspended it pending investigation

    You now need to await the outcome of the investigation and that can take up to 6 weeks
    However, phone them daily as it is YOUR money
    Ask for a case reference number

  3. #3
    Regular Member davidlewis24's Avatar
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    Thanks for your reply and help

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    Regular Member byebyeitsagsi's Avatar
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    Thats not good mate, sounds like someone has cloned your card

    Although i believe you wont have a problem getting your money returned to you its just a matter of how long it takes.

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