I have never been a fan of carcraft, but they had a Vectra SRi 2.2 Direct hatch that I was interested in, so I popped in.
Almost did a deal, but the price wasnt where it needed to be, so pushed them and ended up saying I would meet them half way. They had tried to sell me the car for £1300 more than it was listed on the net - the only difference being the store price included a "Free" 2 year warranty (with a claim limit of £300 per item!!!!) and the net offer was only 3 months.....free my backside.
So I started going through my reasons as to why I wasnt going to budge from my price, having checked Parkers and other places and the sales manager got really aggressive and obtuse with me. A total moron.
Anyway, I said I was going to leave it, didnt want to buy a car from someone like that, only I have now got home only to realise they still had my V5C
I am going to go back tomorrow lunch time to get it, but now I am worried they may have destroyed it due to the events that took place. I need to get it off to the DVLA to get my private plate off too, as my tax expires at the end of the month, insurance on 28th and I need to get this car part-exchanged before then to avoid extra costs.
If they have destroyed my V5C where do I stand legally do we think? Can I ask them to cover the costs I will incurr as a result and if they refuse could it be a viable case for small claims?
Hopefully they have it in tact, but Im a bit of a fretter and like things sorted there and then, so I am a bit pumped up at the moment and will be until I know the fate of my log book
On the plus side, I have found a 2.2 Direct Elite nav model elsewhere with a lot lower mileage and the same price, so it isnt all bad
Moral of the story.... you know carcraft is a shambles before you go in, trust your instincts and dont, even if they have a car you think you want!