If you ever breakdown in Slovenia...don't go to this dealer

[Celes]

I am beyond ****ed now!! I have bought the car in March, on the 15th to be exact! I have since then done only 1.700km with my 3.0CDTi...at first they fixed the alternator and an LED in the dash. But by doing that they ****ed up the whole electrical system i.e. Radio, Sat Nav, steering wheel buttons,...
My annual mileage is close to 30k, but looking at the situation now I will only do 20k...they are useless, arrogant.....


AVOID DEALERSHIP SAWAL

Their service centre in Nova Gorica:
SAWAL D.O.O.
Ul. Vinka Vodopivca 16
NOVA GORICA

And where I bought the car, in Postojna:
SAWAL D.O.O.
Tržaška 61
POSTOJNA


Should I report them to the headquarters in Ruesselsheim, Germany? The customer care is appalling, the service manager is a clot and doesn't even know how a 3.0 looks like...

[Leemarksmith]

Thanks for the heads up, you've just saved me a 2450 mile round trip in case i fancied a service and a road trip...

Hope you get it sorted tho mate, and yes. complain to head office...

[Steven]

Jeez mate thats rubbish - the answer to your question is YES and they hopefully will help you getting it sorted.

Are they taking the blame for their **** up?

[Celes]

They are taking the blame for it but are totally ignorant! They ignore my advice, are very rude and make rubbish all the time! I bought the car in Postojna (where they don't have a service garage) and the car is now being looked at(literally!!!!!!) in Nova Gorica, 70 miles from home!

This morning we called them as they promised today the sat nav would be fixed. Obviously they didn't manage to fix it and said to call the poor man who sold me the car. The guy in Postojna doesn't know a thing as they didn't report anything!

Sorry guys if I'm not making any sense but I just need to vent a bit lol

[Exclusive BV]

Cheers for the info matey,

Dont apologise, It will do you good to have a rant

Hope you get it sorted