Ok this is a bit of a rant so bear with me..
took my 2.2 2004 direct into VX for a 80,000 mile service and MOT.. Turned up at 0800 to drop the keys off suprised to here it was on recall for a few bits IE high pressure fuel pump and a spring in the handbrake.., FREE yeah
And then it started.. i was called and given what can only be discribed as a list.
2 Track rod ends.
2 front springs.
Exhaust flexi Pipe.
font part on the exhaust..
Total Fix including the service and Mot £1305
I call to ask when its ready and its getting cleaned @12.30
13:30 recieve a call to say they have snapped the oxygen sensor and would like ME to pay £149 for a replacement.. my answer was bleep bleep bleep Err NO..
13:50 service manager called apoligised and said it will be ready in 45 mins.
14:30 Said it hadnt been waxed (a extra i paid for) and they were doing it now, when i stated i was called to say it was done he said well it hasnt.Arranged to be picked up by Vx to collect my car @17:15.
17:30 i was called and advised that the car now has no power steering and cant go anywhere as they need to investigate in the morning for FREE ?? but they think its the pump and require me to pay for it..
And between all of this they gave me a courtesy car that they collected from me as MY CAR WAS NEARLY FINISHED and they needed it.
What would you do ? bear in mind i have had no lights on the dash no loss of steering or the steering getting heavy.. the car drove absolutly great before they got there hands on it