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Thread: vx customer services

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    Regular Member chris1804's Avatar
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    Default vx customer services

    i contacted vx customer servics the other day telling them the number of problem im getting with my car within 4 months and car only being 5 years old and if its had any warrenty claims wich its only had a handbrake recall, i aint sure if not having any claims is good lol, they told me to book it into vx and get there address and to contact them and they will file a complaint to get it refunded,,, yea right ill end up paying for the work and have them say sorry we wont be paying,,,

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    Regular Member m8internet's Avatar
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    Default

    "Its only five years old", well the OE warranty is well expired then!
    The only warranty work that would be applicable would be anything within the last 12 months

    Assuming it has a full VX history then it looks like they are actually being helpful

    What they are actually asking you to do is this...
    Take the car to a VX dealership for inspection and diagnosis (typical cost is £60 to £80)
    Once this has been completed you then contact VX and see what they are willing to offer

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