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Thread: Well Done Reg Vardy

  1. #1
    Regular Member Telboy's Avatar
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    Talking Well Done Reg Vardy

    I ordered some parts the other week namley the rear insert and lower bumper apron of the VXR and they were here in no time.But when I got home the insert was damaged and the other part was totaly the wrong one so back I went and the lad who sold me them said no probs lets see whats wrong,he ordered another one to replace the damaged one but when he looked the other part up on the computer it showed the part that I wanted but the part they sent out was the wrong one but with the right part number on for a rear lower apron. I left it with him and he phoned me on Monday to say it was a mistake on Vauxhalls computer parts system and had got it all sorted and the bits will be here on by the weekend.Wednesday he rings to say they are there so I have picked them up of him this morning and he gave me 30% of just to say sorry for messing me around which I thought was great.I just have to get them sprayed and fitted when I can find the time now so will post pics up as soon as

  2. #2
    Vectra-C Obsessed Poster Drinky's Avatar
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    Brilliant result its so refreshing to hear of some good customer service from a main stealer !!!!!!!

    Back in a V6 !!!!!!!!!!!! And lovin it !!!

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    Almost tempting to make the journey from Cheshire to Leeds for that kind of customer service!!!

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    Regular Member The Doc's Avatar
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    Jesus are you SURE the garage is Reg Vardy?!?!?

  5. #5
    Regular Member Telboy's Avatar
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    I had to go outside and make sure I was still in Reg Vardy when he said 30% off,then I pinched myself and gave myself a good slap just to make sure I was not dreaming

  6. #6
    Regular Member Robbieben's Avatar
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    Good result Terry, as Drinky said its nice to see a helpful dealer for a change

  7. #7
    On a Sabbatical VauxVeteran's Avatar
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    All Vardy dealers cant be bad, I think it comes down to the staff on the day, the parts guy is probably into cars rather than just a keyboard basher, maybe saw the car when you arrived and wants to encourage you to do even more upgrades on it, might just be a nice guy who doesn't mind giving away discount to ppl he feels have treated him with respect.

  8. #8
    Regular Member Telboy's Avatar
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    Thats what I think.I always ask for him when I go down and he is good at his job and very helpful as well.he gets top marks from me everytime

  9. #9
    Regular Member Ian's Avatar
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    which one was it Terry? I bought my last three cars from Reg Vardy in castleford - freeport.

  10. #10
    Regular Member Telboy's Avatar
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    The one on Hunslet Road in Leeds next to Tetleys Brewery.

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