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Thread: Do I whiff the scent of Dealer BS??

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    Regular Member Matty777's Avatar
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    Default Do I whiff the scent of Dealer BS??

    When I bought my car from a Vxl dealer on the South Coast (not picked up yet) I was asking about it's service history (done 25k) and stated I knew of problems with the EGR on 1.9 CDTI [150] and asked if it would have been cleaned on the major or on the Net Q 115 check.

    He called head of servicing over and she stated that they don't check them as they are buried and almost impossible to remove.

    Now I always thought these were near the top of the block and very EASY to remove. Am I wrong or did she apply some BS to her speech???

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    Regular Member P3tchy's Avatar
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    5 mins to remove. 2 x 13mm for the down pipe and 4 x 10mm for the valve itself...

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    whenever I go into the main dealers to ask a question, I always get them to go online and look here as I get confused real easily

    they always seem to give me the proper advice then

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    Regular Member parsco's Avatar
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    Quote Originally Posted by P3tchy View Post
    5 mins to remove. 2 x 13mm for the down pipe and 4 x 10mm for the valve itself...


    They were selling you BS mate, probably because they don't have a clue what an EGR valve is why are these people working in the car industry if they don't know anything about them grrr...

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    Regular Member Jezzy's Avatar
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    Not only is it BS, but ask them what they'd say to a paying customer who phoned them and said "Can you give me a price for replacing the EGR valve?" - would they say "We don't do that job, it's buried too far down in the engine bay" ??

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    Regular Member Matty777's Avatar
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    Hmmmm I thought as much. I was stunned but felt no right to argue as I don't really know alot about them and thought maybe a facelift or an auto may be different.

    I mean, fancy getting BS from a Main Dealer....I mean what a thought!

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    I took mine off and cleaned it (cdti 150) and found it a doddle to remove, a 5 min job, and im about as good at mechanics as a bird!

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    Someone help please. BS stands for 'British Standards' right??

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    Regular Member Matty777's Avatar
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